Hi there, Lorraine. We're sorry your Flying Insect Trap didn't work well for you. They should attract flying insects like gnats and fruit flies to the trap with the help of its alluring blue light. If you have not done so already, please place the trap in a heavy traffic area and see if that helps. For further troubleshooting and assistance, please call us at (866) 215-1297.

We're sorry to hear that, Sharon. We'd like to learn more about your experience to help. When you have a chance, please get in touch with us at (866) 215-1297.

We're sorry to hear you didn't get the results you expected from the Trap, Natalie, and want to assure you that we have many quality checks to ensure it works like a charm. If you didn't know, we recommend it's placed in a high traffic area, as well as being near no other lights at night. If this doesn't work, please get in touch with us at (866) 215-1297, so we can help as well as share your experience with our Quality Team. We look forward to helping you with this!