We're sorry to hear you didn't get the results you expected from the Trap, Debra, and want to assure you that we have many quality checks to ensure it works like a charm. If you didn't know, we recommend it's placed in a high traffic area, as well as being near no other lights at night. If this doesn't work, please get in touch with us at (866) 215-1297, so we can help as well as share your experience with our Quality Team. We look forward to helping you with this!

Thanks for sharing your feedback with us, Mark. It may help to have more than one device in a high traffic area. We'd like to help you get the most out of your Trap, so when you have a minute please get in touch with us at (866) 215-1297.