We're sorry to hear you didn't get the results you expected from the Trap, and want to assure you that we have many quality checks to ensure it works like a charm. If you didn't know, we recommend it's placed in a high traffic area, as well as being near no other lights at night. If this doesn't work, please get in touch with us at (866) 215-1297, so we can help as well as share your experience with our Quality Team. We look forward to helping you with this!

We're sorry to hear the trap isn’t catching as many flying insects as you hoped. To get the best results, it’s best if it’s not placed near other lights at night, as well as being placed in a high traffic area. Please call us at 1-800-374-9429 so we can help further. We look forward to hearing from you!