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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars
1,890 ratings772 reviews
  1. 5 stars85% (1,607)
  2. 4 stars8% (152)
  3. 3 stars3% (62)
  4. 2 stars1% (23)
  5. 1 star2% (46)

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Showing 31-40 of 772 reviews
Feb 1, 2026
Reviewer name: ANN
5 out of 5 stars
5 out of 5 stars review

Luxury Towels that I will buy again!

We just moved and made a quick purchase. We absolutely love these towels. They feel so luxurious, are a great size and are absorbent. The washcloths are just the right thickness. Please don’t change them.

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Aug 16, 2021
Reviewer name: jackofalltrades
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Premier Collection Towel Set

Wonderful towels but actually costs more to order than buying by individual piece in the store. Only ordered because we could not find all the pieces in the a set in the store.

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Apr 8, 2025
Reviewer name: DD
4 out of 5 stars
4 out of 5 stars review

Brownstone color change from previous color

Bought the brownstone color in the past and wanted to add to my collection. However, the color is not the same light cocoa brown as in the past. I would classify the new brownstone color as a medium beige and no longer a brownish color. The color swatch seems to be the original brownstone color. .Somewhat disappointed in the color change so only 4 stars, but the towels are still a good buy.

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Sep 18, 2023
Reviewer name: Jack
1 out of 5 stars
1 out of 5 stars review

Poor quality

Let me explain my awful rating for these before you dismiss it as a bot post. I have purchased Hotel Collection towels many years ago. They were excellent. They were made properly. They did not drop lint. They did not pill. The manufacture and weave of these Hotel towels her are gutter trash. I am not exaggerating when I say this, but I have washed them and dried them 10 times and they are still dropping lint and pilling. The first 4 loads clogged up my washing machine so badly I needed to scrub it down before it seized the tub. The lint captured at each cycle was the size of a full hand towel. And it still hasn't stopped after 10 runs. I have probably burned through half a months electricity trying to get these things usable, but they still aren't there yet. I have purchased other plush towels before from LL Bean, Lands End, Duluth Trading, and they are plush and thick but have a tighter weave so the lint doesn't kill everyone in the house. These are not those. Caveat Emptor. Do Not Buy These Towels. You will regret it, unless wearing a cotton beard on every inch of every body crack is not a big thing for you.

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reply from Member's Mark

We're so sorry to hear about your experience, Jack, as this is not the quality expected from Member's Mark. Please know this set can be exchanged or returned for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 11, 2022
Reviewer name: Barb 7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Wonderful Towel Set

This is a first time purchase of these towels. I just love them. They are thick and absorbent; I have washed them twice and they look/feel great. I purchased the denim color; not too light or dark a shade. I read the SAMS reviews on this towel set before purchase. They are made in India. I recommend them.

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Sep 15, 2025
Reviewer name: MITCH
1 out of 5 stars
1 out of 5 stars review

Lots of Lint and towels tear after 1 wash

I’ve only had these towels for a few days and have washed and dried them over 10 times since I received them… and there are MASSIVE amounts of lint that keeps coming off of them. The lint clogs up the dryer lint filter and continues to come off on wet skin when you try to use them to dry your hands or body. I am attaching photos. I’m not sure how these are made, but the quality is way too poor to have this much lint. They are at least soft, but they are not usable with this much lint. Also, after just one wash, the towels tear and fray all over the place. I bought two packs of the Members Mark Hotel Premier 6 Piece Towel in the Black color.

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Jan 17, 2025
Reviewer name: Dee
1 out of 5 stars
1 out of 5 stars review

Dry Sand: beautiful color but all lint. Avoid.

I've purchased many of these towels in different colors without issue. Yesterday I received 2 sets of the Dry Sand colored towels. Do NOT buy this towel! LINT city! I washed them twice & ran them in the dryer 3 times and there is still lint. What a mess. Did an online chat with Sam's, explained the situation and was refunded for both sets and told to either keep them or donate them. Even Sam's doesn't want them back!

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reply from Member's Mark Team

We are sorry to hear about the lint issue with the towels, Dee. We appreciate your feedback as we strive to improve our products.

Oct 9, 2023
Reviewer name: jms47
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality towels

Love these towels and the colors were exactly what I was looking for. I have always liked the quality of these towels and they hold up well after many years of use. I just wish I didn't have to order them online to get the colors that I needed. The towels that the stores carry are very limited in color choices. Glad I thought about checking out the website to find other color options. They really are a great buy.

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Mar 7, 2024
Reviewer name: KeithM
5 out of 5 stars
5 out of 5 stars review

Surprisingly soft and absorbent - we love them!

We needed to replace all of the towels in our new bathroom. After searching many retailers, we selected these Member's Mark towels from Sam's Club. We are so glad that we did! They are just right - not so thick so that they're too heavy, but plenty thick and very soft. They are also the most absorbent towels that we've purchased in years. It seems like a lot of towels these days just smear the water around on your body. When we towel off with these, we are dry - even our hair! Highly recommend these. We'll be buying more.

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Nov 24, 2021
Reviewer name: The Right Price
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Towels that actually absorb!

Towels came before their ETA and were well packaged. They are a nice weight and the bath towel is quite large as noted in the description. I received the acorn color I believe (I am reviewing this on the fly) and they are a very nice tan-beige color. I have washed them several times with no ill effects. I like the price, like that the set actually matches and seems heavy enough to last a while, and it was very convenient to have them sent to my house using my free shipping. Win, win, win.

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