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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer w/ Steam Sanitize+ for
Samsung 7.4 cu. ft. Gas Dryer w/ Steam Sanitize+
4.3 out of 5 stars
stars
66 ratings66 reviews
  1. 5 stars65% (43)
  2. 4 stars18% (12)
  3. 3 stars6% (4)
  4. 2 stars2% (1)
  5. 1 star9% (6)

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Showing 41-50 of 66 reviews
Sep 14, 2024
Reviewer name: Roni
3 out of 5 stars
3 out of 5 stars review

Belt broke after 14 months

I bought this dryer in July of 2023, that's 14 months ago. The dryer belt just broke. Do with that what you will. The moisture sensor does not work very well for some settings especially the delecates setting. I always have to use time dry and put on the lowest temperature because the delicate cycle on the highest dryness setting still comes out slightly damp.

Review from Samsung US
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reply from SEA Care

We aim to provide you with a hassle-free experience while using your dryer, Roni. Let us help you. We suggest referring to the resources below to address your dryer's performance. Please click the link and hyperlinks for tips. The dryer is not hot enough: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147531627, to help our team pull up your information when you message us. Have a great day. -John

May 7, 2024
Reviewer name: Pretzelboy
5 out of 5 stars
5 out of 5 stars review

Efficient Dryer with Smart Features

[This review was collected as part of a promotion.] My wife and I went with the top loading washer and front loading dryer, and would definitely recommend this set. The dryer has different options, including the Steam Sanitize, which we have used a few times. The dryer has a large capacity, so much that our king size bedding can easily fit. The SmartThings app helps us keep track of when the cycle is done and has a recipe feature which we are still learning. It does take a little extra time when drying a larger load, but hands down, this is a great dryer.

Review from The Insiders
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Mar 29, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Dream Machine with Steam

[This review was collected as part of a promotion.] This dryer has been on my radar for quite a while. It has amazing capacity, exactly what I need. It is big, beautiful and has a steam option for wrinkles! The controls are pretty simple to learn and setting up to my Samsung SmartThings App was a breeze. The on-TV screen notifications when the load is complete absolutely make my day! I was not sure about having a "smart" household but the more smart items I add, the more I enjoy it. The only thing that scares me is my electric bill having switched from gas to electric just for this opportunity. The app does provide you with energy usage, so I am curious to find out how accurate it is.

Review from The Insiders
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Jun 28, 2025
Reviewer name: JonL
5 out of 5 stars
5 out of 5 stars review

Smart dryer

[This review was collected as part of a promotion.] Here’s a tighter version with the same playful tone: --- I’m impressed with Samsung DVE55CG7500E deyer. It tackles big loads, dries fast, and the steam feature is clutch for forgotten laundry wrinkles. Quiet, smart, and surprisingly satisfying to use—definitely a step up.

Review from Samsung US
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Oct 14, 2024
Reviewer name: Clee
3 out of 5 stars
3 out of 5 stars review

Doesn't Dry fully

Just got this dryer and after a few times using I'm noticing a pattern that my clothes are never fully dry. I don't know if it has to do with the moisture element because it seems like water is being sprayed into the dryer. Is there anyway to fix this? The 3 star is because it's very nice looking but it not drying is my main concern.

Review from Samsung US
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reply from SEA Care

Clee, we are committed to enhancing the performance of your dryer. Let's take care of this. We recommend checking the resources below to help you with your dryer's not fully drying your laundry. Please choose the option that best fits your dryer issue. Kindly click on the embedded word and watch the video if one prompts. Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147601846) to help our team pull up your information. Have a great day. ^Camille

Apr 15, 2024
Reviewer name: Renataduek
5 out of 5 stars
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] The dryer is very silent and easy to use, you have full view of time and temperature since the beginning. Look is clean and beautiful on my laundry and Im happy to have a new machine to save energy and attend my whole family. It comes with a door that closes when you are cleaning the filter, what avoids to lose pieces inside of it during the cleaning process. The app also provides more information on the cycle and the machine itself, its a great and modern way to track the cycle without having to be waiting for the sound signal, it gives me much more independency on to outside, have a shower and not having to be closer to the machine.

Review from The Insiders
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Apr 25, 2024
Reviewer name: SRodney2
4 out of 5 stars
4 out of 5 stars review

Samsung Dryer

[This review was collected as part of a promotion.] The look of the washer is beautiful! It took me some time to figure out which setting was best for what I needed with the clothes. I also noticed that I can’t over load my dryer like I do my washer as the clothes would need to go back in the drying cycle again. I have the Smart Things app and this appliance is currently not connecting to it like my other appliances. My WiFi may need to change locations so that can happen. Other than that this dryer is great to look st and a major upgrade from the previous dryer I’ve had.

Review from The Insiders
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Aug 12, 2025
Reviewer name: Samsung review
3 out of 5 stars
3 out of 5 stars review

Bad design- Slanty top makes no sense. Expensive.

[This review was collected as part of a promotion.] Slanty top makes no sense. Any things on top will slide down. You can't utilize the space on top, bad design. Only use dryer once, the main function is to dry up clothes, doesn't have to be expensive like this.

Review from Samsung US
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reply from Samsung Care

Greetings! The slanted top design can be unexpected, especially for those who rely on that surface for folding or placing items. It's completely reasonable to expect both functionality and practicality from a product in this range. Your feedback is valuable and contributes to both current and future product development. If there's anything we can assist you with or if you’d like to further discuss your experience, please don’t hesitate to reach out through any of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150354554 to help our team pull up your information. Leo

Apr 18, 2024
Reviewer name: Amin1021
5 out of 5 stars
5 out of 5 stars review

The total package

[This review was collected as part of a promotion.] My family thought we had it all, a nice home with a fairly good laundry system. Gone were the days of going to the dreaded laundrymat, and that it just couldn't get any better than this....Our very own laundry room in the comfort of our own home?! No more having to go out to sketchy laundromats paying from our pockets to wash our clothes, and have to sit and wait as these loud, obnoxious machines run through the clothes, sometimes not even cleaning that stain we needed to get off before that meeting the next morning. THEN WELCOME OUR NEW LAUNDRY COMBO FROM SAMSUNG! Everything we needed was right at home with the newest member of our family....The Samsung SmartThings Laundry Machine. One of the first things that stood out to me was the amount of space in both our dryer and washer. You can roughly fit three full loads of clothing into it, no exaggeration, along with the spacious and sleek design of the machine you're able to save time,the features are absolutely endless for example, One feature from the machine was its integration with the Samsung SmartThings ecosystem. Through the SmartThings app, I'm able to control and monitor the machine from anywhere, giving me flexibility and convenience. Whether I'm at work or running errands, all it takes is a few taps on my phone, and I'm able to pause, start, or adjust the cycle just like that! It's simple yet absolutely amazing.Along with that, The machine's intelligent capabilities are beyond excellent;The sensors within the machine detect the weight and fabric type for each load and it even optimizes the water usage.This not only ensures optimal cleaning performance for my clothes to look absolutely fantastic, but it also helps conserve water and energy, saving me money. And you know I need that! Overall, the machine contributes to both environmental sustainability and cost savings. And it just keeps getting better.In terms of performance, such as noise and how well it cleans. It's perfect, absolutely silent,and removes stains along with odors; it has everything from gentle cycles to delicate fabrics to powerful stain removal. Overall, the machine has a sleek, modern design with a large capacity, a great quiet and smooth cycle, and it brings a step up from having to wash your clothes in those rundown washers. It's absolutely amazing; would definitely recommend it! AN ABSOLUTE SYSTEM WITH EVAN MORE HELP WHEN YOU DOWNLOAD THE SMARTHINGS APP. A quick download on google play or the appstore will give you alerts when your laudry is done or if your detergent is getting low! WHAT now tell me how would you know when the teenager put his/her laundry and forgot to put it in the dryer if it wasnt for the app. A bevy of other features are also included in the app for exmple any issues arise or it needs maintenence the app gives a lot of valuble information so you dont get duped by any service tech. All in all the experiance cannot be beat. We love this amazingly fast laundry system that does its job.

Review from The Insiders
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May 8, 2024
Reviewer name: dani494
5 out of 5 stars
5 out of 5 stars review

Simple and Efficient Smart Dryer

[This review was collected as part of a promotion.] I am LOVING my new Samsung Extra Large Capacity Dryer! It has made laundry so much more efficient and simpler. I can put in my queen size comfortable and get it dry eveniy when set at the high setting. For my clothes, the cycles are much shorter and efficient in drying. The smart features have been convenient with adjusting settings in between loads, checking time left in a cycle, letting me know when the cycle is finished, and I can also stay connected to ensure my clothes stay wrinkle free by setting it on the three minute wrinkle free setting.. The Smart things integration makes life easier! The washer dryer smooth, quiet and has been providing an easy and efficient way to do my laundy. I highly recommend this dryer!

Review from The Insiders
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