I recently purchased this organic latex hybrid mattress in a California King. This can be a difficult size of mattress to find so I was thrilled to see it as an option. My mattress arrived much sooner than expected. I let it air out and expand for a couple of days before sleeping on it. It is very comfortable and is firm enough to offer adequate support as a side sleeper without it being too unyielding for my hips. Motion transfer is minimal and my tossing and turning at night no longer disturbs my partner. I did need to purchase a new foundation on a separate website as Sam’s Club didn’t offer one. FYI, latex mattresses are too heavy to use with a traditional box spring so a platform bed or slatted foundation layer is required. I highly recommend this mattress.

The mattress itself is amazing, although I would not consider it medium at all. It is supportive in all the areas you need, but sleeps softer than a medium for sure. Its incredibly heavy and needs a strong platform base as well to keep it lying correctly for you. The downside to this item is the online ordering and anticipated delivery date which is not accurate at all. I had to order this mattress two times due to the vendor not shipping on time. In both cases, the customer service Representatives constantly told me to keep waiting. Be aware if you order this mattress, you will have to call customer care repeatedly if you are order does not get pulled from your credit card and if it does not ship. It was nearly a month before we got everything squared away refunds given, items shipped out, returns, and everything completed. The vendor is not on top of the ordering at all with this item and for a Member's Mark labeled item it should be so much easier than this. In all, I love the mattress but I absolutely hated the process it took to get it to my house.

Shipping was a nightmare like others said, but the bed is great. It is probably medium-soft. It also has multiple sections, so like some others say, if you stand on the bed, your feet probably sink into the springs. Obviously, though, a bed is designed to distribute your weight evenly across multiple sections while laying down, not standing on it. It's designed to allow your hips and shoulders to sink a bit lower while your waist and feet can remain elevated, giving you a neutral spine posture. This bed's softness is actually the perfect amount for my neck as a pretty wide shouldered guy.

This mattress is definitely more comfortable than my previous and the outer fabric is very soft. I appreciate the organic features and there was no off gassing smells. On the downside though: the edges offer NO support whatsoever. Ive even noted that the pressure of the fitted sheet compresses the mattress around the border significantly. While it is soft and comfortable, it seems comfortable in a 'well worn' kind of way. Not a supportive, cushioned kind of way.

Mattress is fine in quality, but the queen size mattress doesn't fit our queen size platform bed. It is a couple inches too long and a couple inches too wide, and the bed is not adjustable. All other mattresses have fit in the past, not sure why this one is too big?

Had to return this mattress. Your body sinks into it, which then gets warm and creates low areas where you sink next to your partner. If you like a medium to firmer mattress that you sleep on, not in, then this is not for you. I wish there were more unpaid reviews here to have steered me away from this choice- I believe this model was rated highly on Consumer Reports which led me to try it out without seeing it in store.

Ordered these on Oct 12th. Item appeared to be stock as delivery was projected for later the same week. Delivery date passed and delivery status went to delayed. Called Members mark service next Monday and was promised a return call Tuesday 1:00. Didn't happen. Called customer service again and cancelled the order since there was no one going to be at home to take delivery. 2 days later mattresses shipped (unknown to us) and spent 5 days wandering around California. Piece 2 of 2 was delivered Wednesday with no notice (except from neighbor) and piece 1 two days later on Friday 10/30. Had to ask my neighbor to put them in the garage as we weren't home. MEMBERS MARK 1) never called with shipping status and 2) didn't cancel the order with the manufacturer. BUYER BEWARE! This is not a stock item and ships directly from the mfgr. AFTER they make it. Other reviews mention shipping delays. MEMBERS MARK CUSTOMER SERVICE DIDN'T DO ANYTHING THEY SAID THEY WOULD.

the foam is great. The springs are horrible, 3x too soft, and ruin what would be a great mattress. It is sagging faster than my $200 thin cheapy did. it's soft not medium firm

Ordered this mattress for my son's bed. Loved the idea of an organic mattress that uses organic wool and organic latex and doesn't contain the typical chemical flame retardants. Unfortunately this mattress never reached it's stated measurements. The depth only reached 10" and length 72" (the 72" is the top layer measurement which over hangs the base of the mattress so the base is even shorter by another inch) . Should have expanded to 12" and 75" and for $599 I expected it to. Have had a couple months so plenty of time to expand to the stated dimensions. Started an online return which has been a horrible experience so far. I received an email stating FedEx would be picking up the mattress the next day however, below in the email it stated that if the item could not be repackaged to call the 888 number so that is what I done as there was no way of re-boxing a compressed mattress. After an extended wait time I spoke with a customer service rep that said the FedEx pick-up would be canceled and I would receive a call or email from a company that could pick-up mattresses within 3 to 5 days. I never received a call or email however did have three different FedEx drivers stop for a pick-up which was frustrating for me to have to explain the situation to these frustrated drivers. I then called customer service again to inquire about the situation. I was put on a lengthy hold again to be told that IT would contact me regarding another pick-up. I then asked about getting notification to FedEx to cancel the pick-up order only to be told "Just tell the driver if another one shows up". Fingers crossed I do not get another frustrated driver in the meantime. So needless to say I will never purchase a compressed boxed mattress again. It is definitely not worth the hassle and would be far more convenient to just shop locally for a standard mattress that is the size it's suppose to be.

Maybe I received a different mattress than all the positive incentivized reviews, but I am really disappointed and expected more from Member's Mark. I opened up the mattress and put it on the floor, so it has a super firm base below it. I'm not a large person, but sitting on the edge or even sitting right in the middle of the mattress, my rear end actually sinks all the way to the floor. The coils offer no support and anyone over 125 pounds will sink through when sitting on it. Lying down is slightly better, since the weight is distributed, but it would not be supportive enough to sleep through the night. It feels like a half-inflated air mattress. The fabric on top is very loose. I will be returning it. It might be okay for a child or someone very lightweight who likes a soft, mushy mattress.