Originally ordered the Cloud online and then cancelled and upgraded to the Adapt pro med-hybrid. We also got a smart base. It took forever for one order to get cancelled and updated. Further more, we never received our $300 special package(protector, sheets, pillows). With the money we spend on these products, a 3-5 day window for email correspondence is absolutely absurd.

Don't know how they do it! When I slapped my hand on the bed, it felt close that of a "redgit board". Then, when you lay down on the mattress, it like sinking into a cloud (Just an analogy as I have never slept on a cloud - full disclosure here). The mattress simply adjusts to your entire body and gives you the most comfortable sleep ever. I guess the secret formula will never bare its sole.

Showroom firm mattress was very comfortable. The firm mattress I recieved is almost like sleeping on a table. My 30 days are almost up and I will be exchanging it for a medium hybrid. I wish there was a longer trial period to see how long it takes to soften up because the showroom mattress felt great.

I like the feel of the mattress and its support. I have the Tempur-Pedic ProAdapt Medium Hybrid California King. Before purchasing I read comments regarding "sleeping hot" but I did not take them seriously. If you purchase this mattress I believe that you will feel the hotness as I am awaken by it numerous times during the night. Again, it a good mattress with a wonderful feel to its sleeping surface but it is the "hotness" that ruins it for me. I recommend this product but with the aforementioned provisos. Pretty unhappy now and I don't know what to do.

[This review was collected as part of a promotion.] I've always wanted a Tempur-pedic bed, though I've never pulled the plug on buying one because I was a little concerned with price. I finally bit the bullet since I spend a third of my life in my bed and I am so glad that I did! I used to wake up with a little bit of back pain but now that I have a Tempur-pedic, I wake up refreshed and I'm absolutely in love with this bed. The bed is the perfect firmness and I also bought the electronic frame that lets you tilt your head and feet up- it's amazing!

I've always had and grown up with spring mattresses so a foam bed was a little hard for me to get used to. Something about bouncing into bed helps me mentally prepare for sleep. The first few weeks I had a hard time getting to sleep because of this. However I did notice once I was asleep I woke up less in the middle of the night. My husband however loved it from night one. He has been a fan of Tempur-Pedic beds so he is more accustomed to it. He falls asleep instantly and deeply. So I would say the type of mattress you are used to plays a part in whether you love it instantly or not.

When you lay on the mattress you get the feeling as if you were in a sound proof room. Your movements are not free raged all over the bed. It's more like your body is absorbed where you lie, and it feels like a very slow quick sand until you fall asleep. It takes like 6 to 7 months to really soften up to your sleep positions, but is still firm enough to support your back. If you have an adjustable base it will not conform as well as the softer mattresses because it is Firm. Unless, you use the new lumbar support adjustable base by TempurPedic. Although, while laying down, it flexes some; it needs body weight. I have tried several mattresses from Sleep Number, to Purple mattresses even Hybrid mattresses and Organic mattresses. Tempur pedic is the best one, especially if you have joint pain, musculoskeletal issues and fibromyalgia this is the mattress for you. Also, if you have sensitive skin it is great since it doesn't compress the skin, is dust-mite resistant and less likely to attract bedbugs. I chose a Firm mattress, because I know over time the mattresses get softer. Also, I didn't want to have to buy another mattress for a very long time. Of course you choose one to your own comfort and needs. I do recommend you go to a Tempur Pedic store first and try the different types, do your homework before you make a selection. Remember your bed is the one place you go to release, relax and rest..choose it well. Its the one investment you won't regret!

[This review was collected as part of a promotion.] This is the best mattress I have had in my 50+ years!! It was kind a hard the first week I thought it may be too firm but it's been a miracle for my back and I love it. I miss it when I visit people!!

[This review was collected as part of a promotion.] I purchased my bed about a month ago, and after a bit of an adjustment period. We are sleeping very comfortably. I suffer from chronic back problems and my old bed definitely exacerbated the problem. I would often have to sleep in the guest bedroom for a better nights rest. But now I sleep much better, and I am considering upgrading my guestroom bed to a Tempurpedic too.

We purchased the pro adapt hybrid mattress for my husbands painful back but the bed not only helped his back it made a huge difference for my neck. I've had neck surgery and just lived with stiffness and pain. After sleeping on this bed for a week or so , I noticed that my neck and shoulders were relaxed with much less pain! We will never change to a different type bed now!