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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars
2,808 ratings2,808 reviews
  1. 5 stars76% (2,130)
  2. 4 stars10% (291)
  3. 3 stars5% (145)
  4. 2 stars3% (82)
  5. 1 star6% (160)
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Showing 1,321-1,330 of 2,808 reviews
Nov 11, 2024
Reviewer name: In Pain
1 out of 5 stars
1 out of 5 stars review

Disappointed with the Mattress and Customer Service

I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.

Review from tempurpedic.com
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Apr 14, 2023
Reviewer name: BW
3 out of 5 stars
3 out of 5 stars review

Comfort

Has taken awhile to adjust and still a work in progress. Harder or maybe denser than I like. There was a Tempur-Pedic sales rep in store that day. Sales person ask what I was looking for in new mattress and my sleep patterns. Told her I had good experiences with euro pillow tops while traveling. But she recommended the mattress I purchased over the pillow top. Not sure if might have been more satisfied or not with pillow top. But do wonder about my choice due to the firmness and breaking in period. Know I could return for a fee but will try to make this one work. I am sleeping more sound. So will probably be ok.

Review from tempurpedic.com
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Oct 5, 2020
Reviewer name: Tom & Gina
5 out of 5 stars
5 out of 5 stars review

Honest review.... worth the investment.

From an engineer & doctor couple... this is our 2nd Tempur-pedic and it just keeps getting better with age, no kidding. Our 1st, a queen bought in 2012, is going to one of the kids, because we upgraded to a king. The only problem with this brand is you get so spoiled that traveling becomes a chore knowing no hotel, cruise, or other family member's mattress will be as comfortable; unless of course its a Tempur-pedic. Find one on-sale and pull the trigger; you won't be disappointed. Also, don't be afraid to go for the firm level.

Review from tempurpedic.com
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Dec 12, 2023
Reviewer name: Susie
5 out of 5 stars
5 out of 5 stars review

Superior Product Ensures Great Sleep Experience

We just replaced a tempur pedic mattress that lasted 15 years with the pro adapt firm. The first night on our new mattress was the best sleep we've had in years! While our old mattress was fine and probably could have been used even longer, the new mattress is exactly what we were looking for. Firm without being rigid and supportive for our aging joints-a quality investment. While it's a bit higher and we've had to adjust to same, it's the only drawback.

Review from tempurpedic.com
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Jun 25, 2020
Reviewer name: Tall Sleeper
5 out of 5 stars
5 out of 5 stars review

Sleep better and longer than ever

[This review was collected as part of a promotion.] Recently bought this bed and have never slept so well in my life. I was dealing with back pains every morning and once I started to sleep on our tempurpedic, the pains went away. Well worth its price.

Review from tempurpedic.com
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Aug 12, 2020
Reviewer name: Amazing Sleep
5 out of 5 stars
5 out of 5 stars review

BEST MATTRESS EVER!

We purchased from Kathy at the Uptown location. She was one of the best sales persons I have ever dealt with. So kind and non-pressuring. She gave us plenty of time to explore all the mattresses and had answers to all our questions. We chose the king pro adapt medium hybrid and the smart adjustable base. I fell in love with it in the showroom, and I will say it took me about 2-3 weeks to adjust, but there was a night and morning where my husband woke and asked me, "Did you wake last night?" That was when we both realized we had been sleeping through the night for the past few days. WOW! What a different that makes in your everyday life. This mattress is absolutely amazing. So comfortable but supportive in just the right areas. I suffer from low back problems and can have restless legs from time to time. The zero G with slightly lower head works so well for my back and legs. So worth the price tag!!!

Review from tempurpedic.com
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Jun 8, 2023
Reviewer name: Taken awhile
4 out of 5 stars
4 out of 5 stars review

Getting there

I was expecting to really have fabulous sleep the first week I had the product. It has taken about a month to really have a full nights rest. I do like the fact that when you move on the bed there is no noise so getting up in the morning before your significant other allows him/her to sleep. I keep receiving emails regarding purchasing pillows for a better sleep. If a pillow is needed to help the mattress give.a better sleep it would be nice to get two pillows free with such an expensive mattress.

Review from tempurpedic.com
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Jan 29, 2023
Reviewer name: Jeremy
2 out of 5 stars
2 out of 5 stars review

Not Great

Purchased the ProAdapt Firm king mattress ~1.5 years ago and is already in need of replacement, not comfy, indentations where we both lay, overall dissatisfied especially considering the price point. I should mention we also purchased the corresponding foundation, so the mattress is properly supported. Missed the window to return unfortunately, and instead was talked into a bed topper which did not help the situation either. The only positive is the "motion cancellation" I can't feel my spouse tossing and turning. We loved our 1st Tempur-Pedic, sorry to say we cannot say the same for the ProAdapt Firm.

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Jul 9, 2019
Reviewer name: Monty
5 out of 5 stars
5 out of 5 stars review

Quality above all else

[This review was collected as part of a promotion.] Honestly wasn't a big fan at first but now sleeping on it for a month. Must say it makes a big difference. Just love our bed now. A lil on the pricey side but every penny is worth it. If you want to stop waking up with aches and pains then buy this bed. It will change your life!!

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Aug 2, 2019
Reviewer name: Pfc boss
5 out of 5 stars
5 out of 5 stars review

Exceptional sleep!!!

The most comfortable mattress I have ever owned. We had a TempurPedic a number of years ago, but it was hot. This mattress is so cool and comfortable, I fall asleep faster and sleep all night. I also bought an adjustable base with it and it has cured my snoring. I would recommend this mattress to anyone. Definitely a five star (+) product.

Review from tempurpedic.com
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