I first chose the medium model of this mattress. After sleeping on it for a few months I discovered it was what was causing me to have a terrible ache back. The retail store would not switch it out as too much time had past. Tempur Pedic worked with me and replaced this model for the firm one. I am so grateful I now have the best mattress for my body. Obviously Tempur Pedic cares about customer satisfaction!

We unfortunately had to use our warranty because our mattress was sagging after 4 years. We decided to upgrade to a better mattress. When delivered it felt like a concrete slab! We slept one night & it was miserable, called Tempurpedic the next morning & we were told we could NOT exchange for a different mattress because it was a warranty replacement! SO, apparently Tempurpedic can send out any crappy mattress they want & if it's a warranty replacement the customer has ZERO RECOURSE! Unbelievable that they would treat 15+ years customers like this!!

My previous bed was also a Tempurpedic. I used it for 10 years and it was time for a change. The new ProAdapt (firm for me) is incredible. I'm a side sleeper, and this bed provides the firm support I need. I don't like the feeling of sinking into a bed, so if that's your thing, look at a medium or soft version of this mattress. I also bought the Ergo Extend adjustable base and it's a must have if you read in bed or watch TV. Yes Tempurpedic beds are very expensive compared to the competition, but I believe that over time, they provide the best value. The firmness extends to the edges of the bed, making getting into and out of bed much easier on my back. Check it out and get one!

We are a long-term customer of tempur-pedic. We have slept on 2 mattresses over the course of 8 years. Both mattresses lost support and have begun to significantly sag within 2 years. We are not heavy by any means. My husband is 185 lbs. and I am 135 lbs. We use 2 waterproof mattress covers to ensure no sweat gets through, as my husband is a hot sleeper. We have BOTH developed nerve damage in our necks due to the sagging! We have been going to physical therapy and the chiropractor regularly to fix this for the last year and a half. Our arms go numb at night with excruciating tingling pain in the elbows, wrists, hands, and fingers. I have lost many nights of sleep trying to make this pain go away. My husband the same. After we went out of town and slept on a different bed, we knew the issue was with the mattress. Our first mattress we were able to return with warranty. The second however they won't allow it. The dip isn't large enough, which is completely inaccurate! Customer service is subpar. Quality is less than desirable for the cost of the mattress. I will NEVER purchase a tempur-pedic again. It seems their quality has diminished tremendously over the last 10 years. Don't waste your money.... You'll pay for it double time in health costs due to chronic pain and nerve damage.

I very much like this mattress however; the firm is a bit too hard and next level down was too soft. The mattress was delivered on 7/5/19 and each night it gets a bit more comfortable for me. So far no issues, it replaced ten year old tempur-pedic mattress. My favorite thing is when my wife turns over at night I get no movement on my side of the bed

The thing I do not like about the mattress is that the middle of the mattress feels firm but the sides of the mattress feels softer which I thought the mattress would feel like all over. In the store, I only laid on the sides of the mattress and not in the middle because I thought the mattress would feel the same all over.

This is hands down the most incredible mattress I've ever slept on. It's fantastic for both side sleepers and back sleepers. The mattress is firm/supportive for your spine, however, the memory foam ensures that the surface is soft. It's definitely worth the price!

This mattress is very comfortable for back sleepers that don't move around. Laying on either side gives me sore hips and shoulders-which I never expected would happen with the coils inside-it feels like laying on a slab of solid foam that doesn't give enough to transfer away from pressure points. I have a split king and the two sides slide apart to easily always with a big gap between them. They're too lightweight and should have side guards to keep them in place like they do at the bottom

[This review was collected as part of a promotion.] This is our second Tempur-Pedic. It took a lot of looking before we found the ProAdapt which we feel is the closest to our original Tempur-Pedic. We choose a split king with adjustable base and could not be happier.

Lumber support is needed to accommodate malformed vertebrae. For the past 17 years, an earlier Tempur-Pedic has done that. Now, this "new kid on the block" has the wherewithal to do the same. So far, it has considerable promise, especially with the adjustable frame. I am pleased.