Mattress is sagging! They allow a form on line take pictures of receipt, take pictures of the bed and last turn your mattress over and take a picture of a tag! We are elderly it's hard. The store we bought it from doesn't help! They don't carry the warranty! Great! It's only 4 years old and it's sagging at the bottom of the bed. After 3 calls to warranty a nice women suggest we get a mail in warranty not on line because the pictures I took on my phone I didn't know how to make them smaller ! So frustrating

Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.

[This review was collected as part of a promotion.] I absolutely love this mattress. My new tempur-pedic and ease adjustible frame give me the best nights sleep I have ever experienced in my 65 years of sleeping. Wish I would have brought them years ago. I now sleep all through the night. Wake up refreshed and no back and hip pain! I have highly recommended to all my friends and family. Don't waste another night on your current mattress. Go out today and buy your tempur-pedic mattress. You'll be glad you did.

This mattress is grossly overpriced. I have been sleeping on it for almost a year and I wake up with more back pain than my previous mattress that cost a fraction. I don't think it contours to my body at all. It does not provide any cooling effects. I would never recommend this product nor will I buy it again. My couch is more comfortable than this mattress.

My experience at this store was beyond excellent if there was 10 stars I would give it to that store.Mike the manager at this store sold the bed to my wife and I he is very knowledgeable about the product .He knew everything there was to know about all of the temperpedic line.I love my bed very much.

We selected the "firm" as per in store examples and seemed to be okay and comfortable, The mattress that was delivered is as hard as our floor. We added a topper which did not help. After 3 weeks I have finally created a somewhat softer area that I stay within but getting up is more like climbing out! My wife has since moved to the sofa as she has prior back issues. This is the worst excuse for a mattress ever created!

[This review was collected as part of a promotion.] Been with my mattress for over 30 days now and all I can say is wow!! I was amaze how in my first night my back pain was gone and I'm sleeping a full 8 hours and wake up fresh in the mornings ...thank you tempurpedic for an incredible product!

[This review was collected as part of a promotion.] This mattress was just the right firmness and not too firm or soft. I like that it's memory foam, so I stay put when I sleep. It's not bouncy like mattresses with springs, so I don't always feel when someone is moving when I'm fast asleep.

We have a split California king mattress with adjustable bases, medium hybrid. We absolutely love them! It took a couple weeks getting used to the change from a traditional old mattress. My husband had a lot of back pain, and snoring. This has been a life changer! He has no back pain and far less snoring! I look forward to going to bed now! So comfortable! I was leery of some of the very negative reviews, but we haven't experienced any issues! I don't believe they are hot mattresses. We sleep with a sheet and one blanket and it's perfect. I would highly recommend! My husband is a large frame guy and I am smaller, and it works for both of us! Now the next thing will be to see how long they last! But that's a separate subject down the road.

Wife and I originally tried the luxeAdapt bed which turned out to be really firm (despite being the softest model). When speaking to customer service, they made it very easy to switch within our 90 day window. I expected to jump through hoops to make that happen, but everyone I spoke to was very positive and made this exchange painless. The ProAdapt Soft is a much better bed for us due to being smaller. Very happy with our purchase!