[This review was collected as part of a promotion.] The quality of the product and customer service from ordering at the tempurpedic store, delivery to the unfortunate return were commendable. The proadapt medium hybrid split king did support my hips and back which I have issues with however i found my neck getting more sore (which I also have issues with, the mattress didn't cause but irritated). Purchased the tempurpedic neck pillow in hopes of fixing the issue with no luck. I have spoke to many friends who love the product it just didn't work for me. I was tempted to try another style but was worried it may result in the same neck issue.

I'm a 130 lb side sleeper and my partner is a 185 lb side sleeper. The mattress was very firm when it arrived. After sleeping on it about 2 weeks, it softened to the point where we just sunk down into it. No support. Horrible back pain. We gave it 5 weeks total but eventually returned it to the store.

We got this California King sized mattress to replace a waterbed insert mattress that we had kept way past its expiration date! We expected an initial adjustment period. But from the 1st night, it felt great! It fit perfectly inside our waterbed frame, and was the perfect thickness to let us roll out of bed without landing on the hard sideboards of that frame. The only negative thing I can think to say about this mattress is that the "Law Tag" was nowhere I could find. And the website was of absolutely no help in pointing me to the right spot to look for it. That tag has the serial number of the mattress that the online registration process requires. I ended up calling customer support, and they registered my mattress without that S/N. Still, it would be helpful if the online registration function, knowing which mattress you are trying to register, could direct you to EXACTLY where the tag could be found. Another way to be helpful about this would be to encourage retail store delivery staff to show customers this tag so the S/N could be recorded BEFORE this heavy mattress gets put in its "final resting place". P.S. I'm not writing this review because it qualifies me for entry into a monthly prize drawing (Big deal ... I never win anything ;-) I'm writing it, hoping that someone will actually fix the online website as suggested above. While it is no longer an issue for me, it will continue to needlessly frustrate future customers. You're welcome!

We purchased our Tempur Adapt Medium Hybird about a month ago and it still doesn't feel like it did in the store. I have been suffering from lower back pain while sleeping for about 10 years, and after trying many other mattress, including running the gambit of online companies, we figured we would bite the bullet and pay for a top of the line mattress. I was hoping that with all the hype and great reviews, we'd get what we paid for...the best nights sleep money can buy. But I'm still experiencing the same lower back pain I had on mattresses 1/3 of the price.

We received our new cal king bed and adjustable base on Saturday evening. Very anxious to try bed. The next morning I woke up with no stiffness or aches. I had a tempurpedic cloud from 8 yrs ago. It was time to change. Your body changes. I absolutely love this bed. I put it in snore mode and it is the perfect sleep for me. Husband really likes the bed. Adjustable is the way to go. If you are looking for s new sleep this to me is the way to go.

We are a long-term customer of tempur-pedic. We have slept on 2 mattresses over the course of 8 years. Both mattresses lost support and have begun to significantly sag within 2 years. We are not heavy by any means. My husband is 185 lbs. and I am 135 lbs. We use 2 waterproof mattress covers to ensure no sweat gets through, as my husband is a hot sleeper. We have BOTH developed nerve damage in our necks due to the sagging! We have been going to physical therapy and the chiropractor regularly to fix this for the last year and a half. Our arms go numb at night with excruciating tingling pain in the elbows, wrists, hands, and fingers. I have lost many nights of sleep trying to make this pain go away. My husband the same. After we went out of town and slept on a different bed, we knew the issue was with the mattress. Our first mattress we were able to return with warranty. The second however they won't allow it. The dip isn't large enough, which is completely inaccurate! Customer service is subpar. Quality is less than desirable for the cost of the mattress. I will NEVER purchase a tempur-pedic again. It seems their quality has diminished tremendously over the last 10 years. Don't waste your money.... You'll pay for it double time in health costs due to chronic pain and nerve damage.

[This review was collected as part of a promotion.] As constantly reminded by our daughters, my wife and I were way overdue for a new mattress. In making a decision, we were determined to research all available mattresses. The choices were mind-numbing and very confusing. In the end, however, we reverted to our long time preference to buy only the best. Tempur-Pedic is the brand we had always heard WAS the best. The rest was easy. We had recently purchased an 8K TV for our bedroom, so we chose the Tempur-ProAdapt medium hybrid split king, together with the Tempur Ergo split king adjustable base. Everything about the purchase process was 5-Star, and we now look forward to a great night's sleep, each and every night. We could not be more satisfied!

[This review was collected as part of a promotion.] This bed is totally different then normal spring mattresses and it does take some getting used to. But after the first couple of nights I noticed the pain in my back I normally feel when waking up was completely gone. I love this bed and expect it to last a long time

This is my second tempur-pedic mattress. I have to be honest and say I hated this new mattress the first couple of weeks of use. It was nothing like my previous mattress but I held strong and now, after 90 days and finding the right pillow loft, I am sleeping like a baby.

The mattress adapts to your every move, so your spine is properly aligned (with adjustable base); I now have a good night sleep and wake up ache free. The smell of the foam was not strong or offensive to my sensitive olfactory bulbs. The material over the foam is soft as silk, (good), but slippery, my fitted cotton sheets slip off during sleep. A mattress cover was recommended but not purchase, perhaps it will solve the slippery issue ???