While I understand that this brand is supposed to be the #1 seller, this bed is uncomfortable for my spouse and I. Having had 4 back surgeries and expecting at least 2 more in the future, we expected better results for his pressure points and cooling from the bed. He sleeps hotter now and can only lay in bed for a max of 3 hours. Not worth the 4K I have spent.

This bed has Caused me back pain! it's so uncomfortable, I toss and turn all night. We originally purchased the Medium Hybrid and exchanged it for the soft, but it's still really hard and now I'm stuck with a $6,000 bed I can't sleep on. I called Tempur Pedic to ask if they could send me a mattress topper to see if that would help, but they said "no, sorry. Would you like to speak to our sales dept?" Gee, thanks a lot. What can you expect when you spend $6,000 on a bed? I guess nothing! Please don't waste your money. This bed is so overrated and truly Not worth it!

We love our split king pro adapt medium hybrid. I also love the pillows we ordered. We got 2 king size from the cloud collection. It was the $200 one with cooling technology. We also got the 2 for $99 cloud cooling regular size for between my knees. The customer service is awesome. We had a celebrity mattress that was discontinued. It was causing back pain. They refunded the price that was paid 9 years ago to go toward a new mattress. I highly recommend tempurpedic. I love the cooling technology!!!

So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.

From the start, I began sleeping through the night. Further, I no longer have pain in my left hip during the night. Other than that, the mattress is such a pleasure to sleep on, soft and sweet in the right places and firm and comfortable where it should be.

This mattress (as well as the pillows) is quite comfortable and we both seem to be sleeping better since this purchase. This is our first experience with an adjustable bed frame and we like it very much. The product(s) also provides some relief for my bad back.

Due to my husband's back issues, we have changed mattresses over the years like we change shoes. He has slept more hours through the night and is rested in the morning for the first time in years. I have not really cared what mattress we had, but now that we have this bed I'll have a strong opinion! We would recommend going directly to a flagship store to purchase the bed. Yes, this bed is more expensive but it is worth every penny. We have spent far more over the years on mattresses and mattress pads looking for a solution and we had no idea we were just wasting money.

Mattress is sagging! They allow a form on line take pictures of receipt, take pictures of the bed and last turn your mattress over and take a picture of a tag! We are elderly it's hard. The store we bought it from doesn't help! They don't carry the warranty! Great! It's only 4 years old and it's sagging at the bottom of the bed. After 3 calls to warranty a nice women suggest we get a mail in warranty not on line because the pictures I took on my phone I didn't know how to make them smaller ! So frustrating

[This review was collected as part of a promotion.] I recently had the opportunity to try the TEMPUR-ProAdapt® Soft mattress, and I must say, it has truly impressed me on multiple levels. Comparing this mattress to other products I've tried, including traditional spring mattresses and other memory foam options, the TEMPUR-ProAdapt® stands out for its exceptional comfort and support. The soft feel of the TEMPUR-ProAdapt® is unique in that it provides a plush surface that still conforms perfectly to my body's contours, offering a balance of cushioning and responsiveness that I haven't experienced with other mattresses. Some benefits of owning the TEMPUR-ProAdapt® Soft mattress include: Pressure Relief: The TEMPUR material used in this mattress effectively relieves pressure points, which is particularly beneficial for those with joint or back pain. Motion Isolation: This mattress excels at isolating motion, meaning I don't feel disturbances when my partner moves during the night, ensuring a more restful sleep. Durability: TEMPUR mattresses are known for their longevity and durability, making this an investment that will provide years of comfortable sleep. Adaptive Comfort: The mattress adapts to your body shape, providing personalized support that promotes proper spinal alignment and reduces tossing and turning. As for whether I would buy this product and recommend it to others, the answer is a resounding yes. While the TEMPUR-ProAdapt® Soft mattress is an investment, its quality and the benefits it offers justify the cost. If you value comfort, support, and durability in a mattress, this product is worth considering. I would enthusiastically recommend the TEMPUR-ProAdapt® Soft mattress to friends and family members looking for a superior sleep experience. Its ability to deliver a soft yet supportive feel, coupled with its exceptional pressure-relieving properties, makes it a standout choice in the realm of memory foam mattresses.

We had recently purchased a Sleep Number bed/foundation that we were very unhappy with. We returned it and immediately purchased a Tempurpedic. We had looked at them several times prior to the Sleep Number bed. We are now thrilled and sleep great with the bedding.