[This review was collected as part of a promotion.] So far my back has hurt every day since I got this mattress, even with regular conditioning in addition to sleeping on it. Also, your customer service is TERRIBLE. Absolutely, hands down, the worst customer service experience I've ever had.

[This review was collected as part of a promotion.] We love our new tempurpedic Pro-adapt. We got the firm and it is firm! But it responds to your body and settles you in. I find I don't move as often while sleeping on this bed, and the quality of my sleep has improved. I don't seem to wake up as often. Highly recommend!

My wife & I finally replaced our old, old sleep number mattress with the TEMPUR-ProAdapt Medium Hybrid. The coil-layer sounded like what we were looking to strike a balance between too firm and too soft and it was clearly the right choice. I used to wake up in pain due to misalignment, but not anymore! I could go on but you get the idea: it's worth the investment!

This is a replacement for a tempur-pedic that 'lost it's memory' and sagged. This new mattress is extremely hard, but we really love it! We got so used to sleeping on the bad mattress that this one actually took us a few nights to get used to, but it has been well worth it! We knew from trying one out in the store that it didn't quite have that 'contouring' effect, but our last two mattresses had that and sagged within a short period of time. I have high hopes for this mattress!! Also, I'd like to say that tempur-pedic really stands behind their mattresses and my claim was handled very quickly and efficiently. I highly recommend them!

[This review was collected as part of a promotion.] I consider myself a loyal consumer of tempurpedic mattresses, having purchased 8 mattresses in the past 3 years for my homes. Unfortunately, tempurpedic does not value customer loyalty or honor their own warranty as my recent warranty request was summarily dismissed without a call or any other outreach than a cold email denying my request to address a failed 6 year old deformed tempurpedic mattress. I choose to do business with firms that honor their warranties and will not be purchasing another product from this company.

I'm extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it's marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision. After only four years of use, the mattress has significantly broken down in the middle—right where it's most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way. I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it. To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it's in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure. For a premium product that's supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don't waste your money. TERRIBLE EXPERIENCE!!!

We have cycled through a number of mattresses, believing the hype, falling for the direct to consumer marketing, hoping beyond hope that the next mattress to arrive would be the one to solve all the aching sleepless nights. We finally broke down and ordered the Tempur-ProAdapt FIRM (the firm part is important!) after breaking through our weird thinking that a Tempur-Pedic mattress was out of reach for us. The mattress arrived and even the delivery team remarked on it's firm-ness. The first night of sleep was terrible for me because I was constantly waking up wondering if I was comfortable or not. The second night was a little better, the third night a little better...by the second week of sleeping on the mattress I honestly cannot imagine sleeping on anything else. We are combination sleepers - both side and back - and we are of average weights. The firm mattress supports our backs, doesn't make our arms fall asleep, and we stay asleep longer. In fact, I have been getting, on average, 1.5-2 more hours of sleep each night because I'm not driven from the bed by my discomfort!

[This review was collected as part of a promotion.] I've had tempurpedic beds for 26 years. I doubt I'll ever have any other brand. My old bed was pretty old and broken down. My back pain was horrible all day. My new tempurpedic bed is Wonderful! After a few weeks my back pain is normal (minimal) and I sleep all night long. I love my bed and look forward to climbing in each night.

This mattress is very firm and does not pair well with an adjustable base,I bought this mattress online so it is not fault of temper pedic,but ultimately I had to send it back. Still trying to find a mattress that will replace my 89 year old mother's original temper pedic mattress she loved but they don't make their original temper pedic mattress anymore and now she has to sleep in an uncomfortable recliner because her original mattress is to worn out to sleep on and hurts her back.

We have owned NUMEROUS mattresses over the past 40 years from ones that flip, pillow tops of all thicknesses, the last one being the worst after only one year. I was looking at kickoff of the Temper-Pedic but my husband insisted we purchase the real thing. Ordered it off Temper-Pedic website and received it 8 days latter. Selfie wry was great and they took the other mattress and box spring with them. OMG I am a non-sleeper, well I always have been, until the first night we slept on our new Temper-Pedic medium firmness. It was lights out for 8 hours which is double what I usually sleep. ALSO l, my husband and I both have terrible backs and usually got up half crippled. This wonderful mattress has help GREATLY with this issue also. WE WOULD GIVE THIS MATTRESS A 10 STAR RATING IF THAT SAS AN OPTION. Thrilled we spent the month for it as it is worth every cent.