So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.

[This review was collected as part of a promotion.] We waited way to long to get a new mattress because is was such a big investment. This mattress is so worth it. I researched and tried out many many different brands and hands down this one takes the cake.

The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

First few months it was great, but it's aged even more poorly than your average mattress and we seriously regret spending up for what we thought would be a quality product made to last. We did not buy the matching foundation, but our wood slats are well within the provided guidelines. Submitted a warranty claim, and until sag is bad enough you can see a full inch of sag without someone physically on the mattress they will not replace. Go with a cheaper option, you're not buying the product you think here.

First night and the mattress felt AMAZING! Even through the mattress's break-in period it still felt great! Little to no back pain next mornings, I can fall asleep much faster, and I wake up earlier feeling more restored and rested! Awesome mattress!

This is my third Tempur-pedic and I have to say the best one yet. The hybrid model provides the most comfortable support for my aging and damaged back. It also sleeps cooler than the Rhapsody breeze. I love the feeling of the temper foam, and the coils enhance the ability to roll over, and move easily on the mattress. I'm hooked! The pro smart base is exceptionally nice in that it provides the lumbar support and newer sleep technology. The only negative is the inexpensive feel of the remote. My Ergo base remote has motion "wake up" backlighting. The Pro Smart remote requires a flash light to see which buttons to push, before the back lighting comes on, and very quickly goes off (almost instantly.) other than the remote issue, I love my new bed!!

Love the idea of this mattress but unfortunately I wake up every morning extremely stiff and in pain. When initially looking at mattresses and talking with a sales person, we were recommended the soft mattress due to being a side sleeper/ back sleeper at times. Really wish we didn't take the advice of our sales person & got a firmer mattress. My sleep has been awful since & overall quality of life has declined. And unfortunately are stuck with a mattress that we don't enjoy.

[This review was collected as part of a promotion.] I've owned my bed for a year now and I wouldn't change a thing about it. My quality of sleep has improved tremendously. I credit this to the lack of transfer of motion and the temperature control of this mattress. I never feel my husband getting in our out of the bed and neither of us sleep hot anymore. Best investment we've made for ourselves!

We purchased a King Tempur-ProAdapt in firm. After seven months, we wish we could undo this purchase. Our previous two mattresses were both firm, traditional independent coil. This would be our first memory foam mattress. Neither my wife nor I sleep consistently well on the Tempur-Pedic. This mattress chases you off it - I literally find myself getting out of bed in the morning because I can no longer stand the discomfort my body is feeling, specifically, pain through my pelvis and hip region as well as sore shoulders and numb arms. The hip and pelvis pain is with me continually and the sad part is I have learned to live with it. Recently, a second seven day vacation away from our Tempur-Pedic, I realized my hip/pelvis and shoulders stop hurting within a day or two. I spoke with Tempur-Pedic, but their response was to keep the room cool and to consider purchasing their mattress topper which would *maybe* help soften things up. I never stated this mattress is too firm, there is more to it than that. This mattress brought pain my mid-40's body has never felt. Read reviews and if you're having problems early on, react immediately, we're stuck with this thing now and we'll have to absorb a second mattress purchase in under a year. They claim their customer service is so great, why not try to help someone and send them a mattress topper after they just spent thousands on your product and are now afraid to use it.

I'm 4'10 about 118lbs, strict side sleeper (person #1) and partner is 5'2 about 220lbs, can sleep however (person #2). This bed is fairly firm and perfect for #2- even converted #2 from a stomach to back and side sleeper. #1 has history of back and hip issues- the mattress has been great in these areas, but now #1 suffers from elbow and shoulder pain due to the firm pressure of the mattress- as a side sleeper, I feel tortured flipping in pain from one side to the other all night. I like the fitted sheets and the ergo adjustable bed frame. My advise: if you are 2 people at different sizes, get your own mattress, this is too firm for a petite person