[This review was collected as part of a promotion.] Worst bed I've ever owned. I regret going beyond the 90 days and was hoping that after several online comments on Facebook that someone from the company would reach out and try and make it right m. That's true customer service. Soon as this is paid it will get thrown in the trash and I'll purchase from a competitor.

Pro: one it's broken in completely, it'll be super comfy. Getting there! And definitely an improvement over our last mattress. Con: taking way too long to break in, leaving us with sore backs some days! Company needs to start breaking in mattresses (every mattress company) prematurely prior to customer purchases/delivery!

I originally purchased a Tempurpedic king medium bed. It was just too soft and was killing my back. I utilized the trade in policy. I explained how the bed was killing me. They recommended a Proadapt firm. My wife loved the medium so we got split beds. She happy with hers, unfortunately the firm is too hard for me. The bed hurts my shoulders and back. It is not a peaceful night sleep as I just can't get comfortable no matter what position I'm in. You're allow to do one trade, so I'm suck. I purchased a sleep number bed and am waiting for delivery. Hopefully it is better night sleep.

[This review was collected as part of a promotion.] This is the third Tempur-Pedic mattress we have purchased. I bought my first one about 20 years ago and just replaced it. When my son was ready for his "adult" bedroom set we bought him a Tempur-Pedic. We all love them! Delivery ad set-up was definitely white glove.

I tried to save money 6 years ago and bought a level down from beauty rest. Good mattress but started sagging. I KNEW at the time it was a bad move and did it anyway. Hence, 6 years later, i bit the bullet and bought my Tempurpedic. Costly lesson, but now I sleep so comfortably! Don't make the same mistake I made... START with Tempurpedic!

[This review was collected as part of a promotion.] Initially got the medium firmness and was able to exchange the mattress for the soft firmness during the "trial period" for a $175 fee, of course. Medium was just a little too firm for us. Customer service was great and accommodating. The mattress itself is amazing. My wife and I are shift workers and have always had trouble with getting a good night sleep. Now that is a thing of the past. When we're home and sleeping on the Tempur-Pedic we finally sleep all the way through the night. It's spectacular

Bought the pro adapt firm model and just don't love it . Too firm ... wish we would have gotten the medium one . Missed out exchange window and was told there is nothing they could do. Very disappointed since we spent so much money on it . Was hoping they would let us exchange it at least .

Well they all said it would take time to get use the our new mattress, and they were right !! It's been about 2 weeks and I think we are finally getting use to the firmness. I have to admit my back has been feeling better, so it must be working. Sure in time, we will be loving this bed. I do love the firm pillows we got. I use to sleep with 2 pillows, not I just use one. For this price ... we better start loving it...

We replaced our "tired" tempurpedic bed with the new. We chose twins because of different uses of the many possibilities. The massage before falling asleep is wonderful. The different positions available are delightful. Last, but not least, feature is the marvelous firm mattress.

We took a long time to decide on which mattress to purchase because we were disappointed in our previous 2 non-Tempurpedic beds. I really didn't think I wanted a Tempurpedic product - I was pretty set on a firm traditional bed. I have hip problems and believed that would give me the best support, but the assessment tool at our mattress store recommended a ProAdapt Soft. Since we weren't pleased with our previous decisions I decided to trust the science behind the assessment and I'm so glad we did!! From the very first night we have slept great and it turns out that this mattress DOES give me the support I need, and the comfort as well. We also got the adjustable base with a snore feature and we LOVE it! It really does work. We didn't realize it at the time, but the delivery guys didn't know how to set up the sensor so it took us about a week to get it situated, but now that we have it working correctly we couldn't be happier with our choice!