Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the comfort and design of your new chair. If you ever have any questions or need assistance, feel free to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We're here to help!

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you are very satisfied with the comfort and support your chair provides. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your feedback on La-Z-Boy Westley Office Chair. We do recommend retightening the bolts occasionally, but if they are coming loose regularly- there may be an issue. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine if you need replacement hardware.