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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
844 ratings375 reviews
  1. 5 stars71% (603)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 211-220 of 375 reviews
Sep 5, 2024
Sheila
5 out of 5 stars review

Verified Purchase

Great chair

Chair is very comfortable, easy to assemble and the wheels glide freelessly

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to share your experience with La-Z-Boy Westley Big & Tall Executive Office Chair. We are thrilled to hear that you find the chair to be comfortable and well made. We hope the chair continues to be a good fit for you for a long time. Please let us know if you need assistance with your chair at 800-379-9773 or service@trueinnovations.com.

Dec 16, 2024
Gerald Lowe
5 out of 5 stars review

Verified Purchase

sit for a long time no problem with this chair

excellent lumbar support good price good chair

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your feedback! We're thrilled to hear you’re enjoying the lumbar support and the overall value of the chair. If you ever have any questions or need assistance, don’t hesitate to reach out to our team at 800-379-9773 or service@trueinnovations.com.

Dec 21, 2023
none
1 out of 5 stars review

Verified Purchase

Did not like

Did not like the lumbar support

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to share your experience with La-Z-Boy Westley office chair. We are sorry to hear that this chair did not meet your expectations in terms of comfort. Please let us know if we can be of assistance in the future at 800-379-9773 or service@trueinnovations.com.

Mar 15, 2024
big norm
5 out of 5 stars review

Verified Purchase

none

good chair

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Jun 18, 2024
bob27
2 out of 5 stars review

No thanks

I bought this to replace my now discontinued version of the Sams Club lazy boy chair. This chair is far less comfortable as the old one. It has this active lumbar that will drive you crazy if you are a person that leans back in a chair a lot. And this chair barely will even lean back...I hate it at this point. The old model sat better but they fall apart quickly. Old model lasted about 1 year. I work from home so yes I am in it a lot.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to share your experience. We are sorry to hear that your replacement was not as comfortable as your original. Please contact us if there is anything we can do to assist you with your chair. You can reach our customer service team at 800-379-9773 or service@trueinnovations.com.

Apr 10, 2026
Phoutthasone I
5 out of 5 stars review

Excellent and Comfortable

Been looking for a computer that can support my bad back and this chair is it. It is very ergonomic and comfortable. Should have bought this sooner.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 8, 2026
Maira M
5 out of 5 stars review

So far so good!

Built and started using it as soon as it arrived. Setup was easy, and the chair is extremely comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 9, 2026
Kimberly S
5 out of 5 stars review

Love

Chair is so beautiful and functional. As a med student i needed this as I’m unfortunately studying for 10+ hours

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 20, 2026
William C
5 out of 5 stars review

Great Chair

First chair in a while that actually provides support for my head/neck. Comfortable seat in general.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 29, 2026
Mark H
5 out of 5 stars review

So far so good.

Putting the chair together was not too hard. Instructions were clear, but pictures and lettering could be larger.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096