We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get everything you need in the package. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 214-8734.

Your satisfaction is very important to us, and we're sorry to learn that you're not happy with your Swiffer Sweeper Wet Cloths. We have strict controls to check the quality of our products throughout the manufacturing process, so that they should reach you in the best possible condition. Still, it might be that this package is not up to standard. You'll get the most out of your Wet Cloths by sweeping the floor before using them. We'd be happy to talk further with you about this, and make sure we best address your concerns. Call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're grateful you've taken the time to share your feedback regarding the length of the Sweeper. When we design our Sweepers, we do extensive research and consumer testing to create features that we think you'll love. Please know that we always take user experiences into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team.