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Customer reviews for SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
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4.6 out of 5 stars
stars
840 ratings840 reviews
  1. 5 stars79% (662)
  2. 4 stars12% (103)
  3. 3 stars3% (25)
  4. 2 stars1% (12)
  5. 1 star5% (38)

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Showing 821-830 of 840 reviews
Apr 21, 2025
Reviewer name: Eric Desbiens
1 out of 5 stars
1 out of 5 stars review

Broken and i wait since 1month for repair

Broken after 2 month and still in repair for 1 month and i dont know when it is ready

Review from Samsung Canada
Helpful?0WSCS8GR8B8W13575772414
reply from Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

Jan 13, 2025
Reviewer name: Rabims
5 out of 5 stars
5 out of 5 stars review

Full featured - state of art

Nice product with wifi and app control and healthy audible sound

Review from Samsung US
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Dec 20, 2024
Reviewer name: S Gill
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this couple months ago that I am so happy.. amazing sound.

Review from Samsung Canada
Helpful?0WSCS8GR8B8W13575772414
Jun 3, 2024
Reviewer name: Scubasteve7640
5 out of 5 stars
5 out of 5 stars review

Good sound bar really like it

Very good sound bar. Only con is the display is not great

Review from Samsung Canada
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Apr 27, 2024
Reviewer name: Heavy D
5 out of 5 stars
5 out of 5 stars review

Q symphony is another level

I am very impressed with my surround system, very impressive and neat sound.

Review from Samsung US
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Aug 24, 2024
Reviewer name: lithalean
5 out of 5 stars
5 out of 5 stars review

Great Features!

I bought this a week ago and it suprised me. It feels like being in a cinema

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Jun 12, 2024
Reviewer name: Dimebag
5 out of 5 stars
5 out of 5 stars review

Awesome product

I've had it for 2 weeks and I love it highly recommend

Review from Samsung US
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May 17, 2025
Reviewer name: Ish Grewal
5 out of 5 stars
5 out of 5 stars review

Best sound system

I bought it and loved it. Amazing, simply amazing !!

Review from Samsung Canada
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Dec 19, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Excellent Sound

Very excellent quality and great sound quality and quick installation.

Review from Samsung Canada
Helpful?0WSCS8GR8B8W13575772414
Dec 7, 2024
Reviewer name: Simon
1 out of 5 stars
1 out of 5 stars review

Garbage

Absolute piece of garbage, keeps disconnecting from app and needs constant reinstall to work.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
reply from Samsung Solutions

Hi Simon, Thank you for sharing your review of Samsung’s HW-Q990D Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app. If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar. 1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner. 2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model 2. Download the firmware file (USB type). 3. Unzip the file to create a folder with the file name. 4. Store the created folder in a USB and then connect it to the Soundbar. 5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes. - During update, do not turn it off or remove the USB. - If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it. - When the latest version is installed, no update is performed. - Depending on the USB type, update may not be supported. 6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions