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Customer reviews for SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.6 out of 5 stars
stars849 ratings849 reviews
  1. 5 stars79% (668)
  2. 4 stars12% (106)
  3. 3 stars3% (25)
  4. 2 stars2% (13)
  5. 1 star4% (37)

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Showing 781-790 of 849 reviews
Feb 20, 2025
KellyDehn
1 out of 5 stars review

Won't connect to anything

I'm sure it sounds good, but it won't show up on my Samsung Galaxy S25 Ultra Smarthings App. Won't connect to my Samsung 85" TV.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
reply from Samsung Solutions

KellyDehn, Thank you for taking a few moments to review the Samsung HW-Q990D Soundbar. To add a Samsung soundbar to the SmartThings app, you can use the app's automatic detection feature or manually register the soundbar. Automatic detection: - Turn on the soundbar - Open the SmartThings app - Tap Add Now in the pop-up window - Tap Start - Choose a room and location for the soundbar - Wait for the registration process to finish For Manual registration: - Open the SmartThings app - Tap the Add icon - Tap Device - Tap By device and select AV - Select Samsung - Tap Agree - Tap Start - Choose a room and location for the soundbar - Wait for the registration process to finish If the soundbar doesn't automatically connect, make sure it's running the latest software. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Mar 29, 2025
PR17
1 out of 5 stars review

Bricked!!

Worked great until Samsung bricked it! I had to pay to pack it and will be weeks without it waiting for repair, simply unacceptable

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
reply from Samsung Solutions

Hi PR17, We appreciate your feedback regarding the issues you are experiencing with your HW-Q990D Soundbar. Please contact us for service and a Support agent will gladly help get this fixed. At your earliest convenience, please reach out to Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

May 10, 2025
BBrodkinski
5 out of 5 stars review

This product is amazing!!

[This review was collected as part of a promotion.] Sounds incredible, the bass is best too. A MUST buy too upgrade

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Dec 21, 2024
Isaiah
5 out of 5 stars review

Best sounding home theater!

[This review was collected as part of a promotion.] Excellent quality and superb sound! my house sounds just like a movie theater

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
May 17, 2025
iceninja
5 out of 5 stars review

amazing Sound

[This review was collected as part of a promotion.] The sound that comes out of this soundbar is up there with movie theaters.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Dec 2, 2024
Aurora9214
5 out of 5 stars review

Amazing sound

[This review was collected as part of a promotion.] I use Samsung everything great products. Great sound system

Review from Samsung US
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Mar 25, 2025
Amazing
5 out of 5 stars review

Amazing sound

[This review was collected as part of a promotion.] It is very easy to connect and control. Very crystal clear sound and amazing surround sound.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Feb 20, 2025
Theo1
4 out of 5 stars review

Pricey but worth it

We purchased this Soundbar + Q Symphony and are very pleased. We use the unit via Bluetooth hookup with no problems.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Aug 17, 2024
Bigdaddy1981
4 out of 5 stars review

Great sounds system. Loads of base. I love this.

[This review was collected as part of a promotion.] I use it for all viewing. It compliments everything from movies to gaming to sports.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414
Mar 18, 2025
Vscrrhrrs
5 out of 5 stars review

Theater sound at home

[This review was collected as part of a promotion.] Crank it up and feel everything. True surround sound experience.

Review from Samsung US
Helpful?0WSCS8GR8B8W13575772414