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Customer reviews for SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG 11.1.4 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.6 out of 5 stars
stars
840 ratings840 reviews
  1. 5 stars79% (662)
  2. 4 stars12% (103)
  3. 3 stars3% (25)
  4. 2 stars1% (12)
  5. 1 star5% (38)

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Showing 111-120 of 840 reviews
Nov 17, 2025
Reviewer name: JJustice
5 out of 5 stars
5 out of 5 stars review

Amazing System

[This review was collected as part of a promotion.] This soundbar has truly enhanced my home entertainment experience. The audio quality is incredibly immersive, bringing movies and music to life with remarkable clarity. Its sleek design complements any living space beautifully. Setup was surprisingly straightforward, allowing me to enjoy its superior sound in no time. I would highly recommend this soundbar to anyone looking to upgrade their audio.

Review from Samsung US
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Oct 14, 2025
Reviewer name: Mwstanley
2 out of 5 stars
2 out of 5 stars review

Great when it works

[This review was collected as part of a promotion.] The system sounds great when it works. I've had the motherboard changed out twice. Even with new motherboard put in last week, rear speakers and subwoofer don't work, front panel display doesn't work, and device remote does nothing. Repair claims it's the motherboard of the LG tv which is only a couple of years old. Their diagnosis doesn't make sense to me. The TV motherboard shouldn't have anything to do with the front panel display nor the remote. Seems like Samsung is just passing the buck.

Review from Samsung US
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reply from Samsung Solutions

Hi Mwstanley, We appreciate your feedback regarding the issues you are experiencing with your HW-Q990D Soundbar. Please contact us for service and a Support agent will gladly help get this fixed. At your earliest convenience, please reach out to Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Oct 13, 2025
Reviewer name: NoNicknameNeeded
4 out of 5 stars
4 out of 5 stars review

Great with one glaring problem

[This review was collected as part of a promotion.] Best sound quality and top-notch product overall. Limited significantly by no HUD menu that could easily be projected via HDMI to the TV screen. Instead there's a grainy cumbersome menu displayed through the grille.

Review from Samsung US
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Oct 20, 2025
Reviewer name: Theatersound
5 out of 5 stars
5 out of 5 stars review

Symphony Sounds

[This review was collected as part of a promotion.] Best QSymphony sound. Don't need my hearing aid to hear the TV. Sounds are clear and dialogue is easy to understand. Love it for college football games and movies. Bass is terrific and adds to the theater atmosphere

Review from Samsung US
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Oct 8, 2025
Reviewer name: FrustratingSoundbar
1 out of 5 stars
1 out of 5 stars review

Only worked until auto update

Following a ten-minute operational period, the sound bar underwent an automatic update, subsequently ceasing functionality. The device exhibited persistent PRD errors, failed to power off correctly, and its HDMI ports became inoperable. A straightforward return was facilitated.

Review from Samsung US
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reply from Samsung Solutions

Hi FrustratingSoundbar,\n\nThank you for sharing your review of the HW-Q990D Soundbar. We value your feedback and will share it with our teams. \n\nIf there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.\n\n~ Samsung Solutions

Oct 20, 2025
Reviewer name: GreatSoundButFrustrating
4 out of 5 stars
4 out of 5 stars review

Great sound, very poor usability, sound cuts out

[This review was collected as part of a promotion.] The good - For years I a receiver/surround system with large front speakers. The sound was excellent but I decided it was time to simplify my setup, and after a lot of research ended up with the Q990D. I have a Samsung Smart TV, Dish Network Hopper 3, and an Xbox Series X. Setup was easy, with the Xbox to HDMI 1 and the Hopper to HDMI 2. Sound is excellent. Front sound may be slightly less quality than with standalone front speakers but it's barely noticeably. And surround sound from rears is noticeably better. Very pleased with the sound quality. The bad - initial setup with Alexa was easy, you could just say “change soundbar to HDMI 1”. It was so convenient! Stopped working after an update. So you have to use the remote. Well to go from HDMI 2 to 1 you have to press the source repeatedly through all of the options that aren't even hooked up (WiFi, Bluetooth, etc.). And frequently it says “HDMI 1”, but doesn't switch to it, switching back to 2. So you go through the list again. All I need is HDMI 1 and 2. You should be able to just press source once to toggle between them. Then there's the issue where the sound occasionally cuts off. It's primarily when fast forwarding when watching Dish Network. The picture is there but the sound cuts out. You have to turn off the soundbar, then back on. Then rewind Dish to hear the sound you missed. That solves it every time, but very frustrating. So do I recommend it? Yes, but only if you want great sound that's frustrating to use.

Review from Samsung US
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Nov 21, 2025
Reviewer name: Steven
5 out of 5 stars
5 out of 5 stars review

Amazing Surround Sound

[This review was collected as part of a promotion.] Upgraded from a 700 series that just had the sound bar and sub. What a difference! This sound bar is noticeably bigger. Same goes with the sub. The two rear speakers are compact and have speakers facing in three directions. Setup was easy, I selected the Q symphony option on my Samsung TVs sound output and it connected to my soundbar instantly. The rear speakers did not connect at first (admittedly i forgot to plug them in) which required unplugging and replugging the sound bar and TV to get them to sync. After that, zero issues.

Review from Samsung US
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Oct 15, 2025
Reviewer name: Tiffyt
5 out of 5 stars
5 out of 5 stars review

Amazing Sound

[This review was collected as part of a promotion.] This was a a huge upgrade from my old Samsung sound bar that was only a 3 channel. Best sound bar I've ever had. I love the rear speakers and they add a lot to movies. Make sure it is set up properly for the Dolby Atmos as it took me a while to get it to it's full potential with the fire stick.

Review from Samsung US
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Nov 28, 2025
Reviewer name: Amaraneni
5 out of 5 stars
5 out of 5 stars review

What a sound system

[This review was collected as part of a promotion.] If you have the budget and want the best possible home theater sound without running wires through your walls, just buy this. It's incredible. Paired with Neo QLED , Dolby Atmos experience is next level. Feel the sound.

Review from Samsung US
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Nov 29, 2025
Reviewer name: BFGflorida15
5 out of 5 stars
5 out of 5 stars review

Best sounding living room on the block!

[This review was collected as part of a promotion.] The Samsung Q990D has completely transformed my home theater experience. Paired with my 100-inch projector setup, it turned every type of content—movies, sports, gaming, and even regular TV—into a full cinematic event. The surround sound is unbelievably immersive, with precise directional audio that actually feels like it wraps around the room. Dialogue is clearer, bass is deeper without muddying anything, and Atmos effects finally sound the way they're supposed to. I didn't realize how flat my old setup was until I heard this system. The Q990D instantly elevated everything I watch and made my projector setup feel like a true high-end theater. Total game changer.

Review from Samsung US
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