Hi Loretta, thank you for bringing this to our attention and we are currently looking into this concern. Member's Mark items carry a 100% member satisfaction guarantee and I encourage you to reach out to our Member Support team at (888) 301-0332 for more assistance. Thank you for shopping at Sam's Club!

Hello Polly,<br />Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations and that you’ve experienced an odor issue. We understand how disappointing that can be.<br />Rest assured, any odor should wash out, and we’re here to help you resolve this. We are hopping a wash before adding to your bedding helped! <br />We appreciate your understanding and thank you for being a valued member of Sam&#39;s Club.

Hi DinGo,<br />Thank you for sharing your feedback, and I’m truly sorry to hear that you’re not fully satisfied with the sheets due to the size being too short. We understand how important comfort is, and we want to make sure you&#39;re happy with your purchase.<br /><br />We stand behind all our products with a 100% Member Satisfaction Guarantee, so if you&#39;re not satisfied, please don&#39;t hesitate to reach out to our Member Support team at (888) 301-0332. You&#39;re also welcome to return the sheets if they don&#39;t meet your expectations.<br /><br />Your feedback is incredibly valuable to us, and we’re always working to improve. Thank you again for bringing this to our attention!<br />Thank you again for sharing your thoughts! <br />Welspun