We’re not disappointed with our purchase and are happy with everything for the most part as everything seems of decent quality. The mattress is however a touch on the firm side and we are hoping that it will soften up a little with time. There was a little hiccup with the shipping. The mattress showed up surprisingly fast but the adjustable base was held up at our local Fedex distribution center for a week. We receive half of the adjustable Base first and then the other half a couple days later.

Purchased the bed for my mother, for her medical issues. She likes it a lot, still learning new things about the bed's functions. The matress is perfect for her and she sleeps comfortablely. The only issues is it too high with the 12" legs, will be puchasing the 6" legs.

The answer: NO; it’s a luxury you didn’t know you needed until your first night in your brand new GhostBed Luxe. I was attracted to GhostBed due to the cooling technology and always being hot when sleeping for 35 years or my life. When I heard about GhostBed I thought it was a bunch of marketing lies hyped up and was simply too good to be true. Then they talked me into the adjustable base frame that I really didn’t think I needed, but no joke, I have never slept better in my entire life and I don’t know how I made it 35 years without one!! Now I’m cool AND more comfortable.l than I’ve ever been. Thank you GhostBed!!

I bought this bed with an adjustable base for my husband and I. He has Parkinson's disease and needs to sleep at various positions. This bed is so comfortable. It responds to your body. It is so enveloping, never want to get out.. I work in my bed, read in my bed, and oh yeah sleep much better. I think it has helped with my sleep apnea. Yeah.

The Ghost bed we purchased is amazing. The only concern is the Split King moves sometimes and it has to be pushed back in place. I did get a Mattress non slip pad but it still moves. Love the firmness and all the other features on it. I have and will continue to recommend it to all my friends and family

My story is unusual. I bought the combo and had it delivered back in November. BUT...due to home renovations and other circumstances, I wasn't able to start actually sleeping in it until this week (post-Christmas). The last week's sleep has been fantastic. I'm a die-hard side sleeper and I always wake up with hip pain. This week? None. Nada. Zilch. I'm really, really happy with that!Having said that, I will say that the massage feature could stand some improvement. While the mattress is far and away better than what I was using, the base on my old bed's massage unit was amazing. The massage unit on the Ghost base is more like laying on a buzz as opposed to a real "rolling" type of massage.However. I love the built-in USB chargers, the mattress, the adjustable settings and everything else about this combo, so I can live with a "buzz." It's just something for Ghost bed to consider moving forward.

I replaced a traditional king-size mattress (quite firm) and box springs with a king-size GhostBed Flex mattress and Adjustable Bed Frame. A key component in my decision making was the ability to have White Glove Delivery since the old mattresses needed to be removed and the new frame and mattress installed on the second floor of a townhouse. Apparently GhostBed had only recently entered into an arrangement with a third-party provider for the installation and delivery, and that did not go as smoothly as expected. The first delivery was aborted because the delivery crew’s directions did not specify installation. A call to GhostBed the next day identified the problem and a new delivery was scheduled a week later (due to availability). This time, the crew was prepared to install, but apparently had not been trained on how to install. They did not use the directions, were not aware that the frame had to be synched for a king mattress, and were not completely COVID compliant. Two requests had to be made before one of the crew members pulled his mask up over his nose. However, they did eventually get the mattress and frame installed and cleaned up well. I only have two weeks of experience so far sleeping on the bed, but I am finding it perfect so far. The mattress is very comfortable, form fits to my body, yet does not feel too soft, and the adjustable frame is more quiet than I was expecting. I think I need more time to be completely sure, but thus far, I am very happy with my product decision.

I was a bit skeptical but figured I would give this bed a try. I love it! It has really helped with my reflux problem in being able to raise my head without having a zillion pillows propping my head up. The only thing I wish I had done differently was to keep my old mattress as it was more comfortable that the one I bought with the bed.

This bed is great!! I have not had any issues with it. So far so good!! About the only complaint that I have is it came in over days. Like I received mattresses then a couple days later base then my sheets didn’t show up until the next week so it would have been nice to get all at once.

Had the 3d matrix for a few weeks so far I'm still in pain trying to see if it gets anybetter during break in time we will see. Purchased this bed with adjustable frame all the top products because of a broken hip and back pain so far no difference other then my bed moves haha let's just hope its me and I need more time overall good quality