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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars
589 ratings589 reviews
  1. 5 stars91% (534)
  2. 4 stars7% (39)
  3. 3 stars1% (8)
  4. 2 stars0% (2)
  5. 1 star1% (6)

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Showing 221-230 of 589 reviews
Nov 24, 2024
Reviewer name: WestonSublett
5 out of 5 stars
5 out of 5 stars review

Beautiful Carport!

Got this put up next to our yard barn and a great addition for extra boat storage space! Went together well with detailed instructions and all hardware included. The cedar looks great and will hold up for many years.

Review from backyarddiscovery.com
Helpful?4BPGKI3WC6LJ13572351632
Nov 30, 2023
Reviewer name: Kim Steve
5 out of 5 stars
5 out of 5 stars review

Beautiful addition

[This review was collected as part of a promotion.] Backyard Discovery makes the most beautiful pieces. We have a pergola at our lakefront and added this stunning gazebo at our home this summer. Extremely excited!

Review from backyarddiscovery.com
Helpful?4BPGKI3WC6LJ13572351632
Jul 3, 2022
Reviewer name: Jdeeazz
5 out of 5 stars
5 out of 5 stars review

Great value for this Gazebo

I purchased this gazebo for my fiancés birthday. He built it with my son and although it took about 6 hours to put it together, he’s very happy the way it turned out and how it fits good covering his Traeger grill.

Review from backyarddiscovery.com
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May 14, 2024
Reviewer name: kevin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Assembly: Cross you fingers if you order assembly

[This review was collected as part of a promotion.] Just like many other reviews, assembly date was two weeks out then on the day of assembly, cancelled. So I do not know how the gazebo is because it is still in the box.

Review from walmart.com
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May 31, 2023
Reviewer name: EATL
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

Had this installed around 3 weeks ago and it has been a game changer. Everyone has been very impressed with its style and features. We purchased the assembly and they did a great job. 5 stars for product and assembly.

Review from backyarddiscovery.com
Helpful?4BPGKI3WC6LJ13572351632
May 19, 2026
Reviewer name: DonAlex
5 out of 5 stars
5 out of 5 stars review

Great addition to our outdoor area.

Already had this unit for 2 months and it has been such a great addition outdoor area. We live in South Florida and needed a gazebo over the newly updated BBQ area to protect it from the sun and the rain. Once the gazebo was completely up you can feel how sturdy and solid it sits on the surface without having secure it against the wall, it can free stand with no additional support. After an extensive research this unit by far proved to be the more high quality gazebo and the assembly instructions were very easy to follow with all hardware clearly marked. This has transformed the backyard to even a better space in our home and enhancing the look of outdoor space. Some of our visitors have been so impressed by it that they are planning to add one to there outdoor space.

Review from backyarddiscovery.com
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May 29, 2026
Reviewer name: Stillwaiting
2 out of 5 stars
2 out of 5 stars review

Could have been great but no service and support

First they delivered it to our front driveway and did not let us know they were there. They blocked our car in the garage and we had to completely unload the boxes because they are too heavy for two people to move. The instructions are mostly pictures with little explanation and do not tell you what order to put some peices together. We discovered we were missing 2 pieces and when we contacted Backyard they said they would ship it out the next business day. 3 days later and it still has not shipped. We wanted to finish it over Memorial weekend but that didnt work because of missing parts. Also you will need at least 3 people to lift the roof up. 4 would be better. Finally I installed our gazebo on a patio that is sloped to drain water as most are. It would be nice if you could purchase extra plastic feet to allow the the gazebo to to be level. I had to fab a 1-1/2 inch cedar extension.

Helpful?4BPGKI3WC6LJ13572351632
reply from BYDSales

We're sorry to hear about the experience and we want to assist you further for anything else you may need such as replacement parts or a request to move the boxes. You may reach out to us by calling our hotline, 1-800-856-4445 (open everyday from 8AM to 6PM Central Time), or by sending us an email to customerserv@backyarddiscovery.com.

May 26, 2026
Reviewer name: Damon
1 out of 5 stars
1 out of 5 stars review

Getting scammed on assembly

Purchased this on sale for $900 off the gazebo. Purchased with the assembly. Gazebo arrived, however no contact from the assembler. Spent several hours on the phone with Sam's Club trying to find an assembler. After no success even after they supposedly reached out to vendor we requested a refund for assembly of $1220. We were told we would get it in 5 - 7 business days. Followed up after 8 business days and no refund. Sam's Club says the discount was on the installation and only wanted to offer $300 back. The item is fine but Sam's Club and Vendor will rip you off on the assembly. Find somewhere to get it.

Helpful?4BPGKI3WC6LJ13572351632
reply from BYDSales

We sincerely apologize for the inconvenience you've experienced. We would love to help resolve this issue. Could you please send your order details to bydinfo@backyarddiscovery.com so we can look into this further? Thank you for bringing this to our attention, and we appreciate your patience.

May 1, 2026
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Please do not order this product for delivery, especially for shipping. I was given a delivery date of Thursday, 4/30. I waited all day and called for support after 6 pm. what a joke, they. sure took my $ fast. I've never been this disappointed before, and I'm 55. "Oh, I'm sorry, Mr Lambert, this is a large order delivery, no tracking info, shows out for delivery, phone agent says in a processing facility, this is ridiculous, they'll probably drop it tomorrow in the rain, I've been waiting almost a month. just beware to buyer.

Helpful?4BPGKI3WC6LJ13572351632
reply from BYDSales

We are terribly sorry to hear this and do not want our customers to have this experience. Please call us at 800.856.4445 to speak with a manager on hand. We would be more than happy help make this better for you!

Jun 13, 2026
Reviewer name: Ken2
5 out of 5 stars
5 out of 5 stars review

Great quality

This gazebo was the perfect size for our patio area. The quality is outstanding and the construction of it was not difficult but just time consuming. I completed it myself except for the front and back beams attachments. Added outdoor string lights and it’s a perfect place to sit and relax.

Review from backyarddiscovery.com
Helpful?4BPGKI3WC6LJ13572351632