Five starts to customer service! There were some serious shipping mishaps and it was rectified immediately. We needed to improvise roof assembly due to tight space, which was a fun adventure. The gazebo looks fantastic and meets all our needs for a little extra outdoor space

[This review was collected as part of a promotion.] The kit was complete and had extra parts for the hardware and fasteners. The Directions were in two languages, the important one for me being "English"! It took three men to perform the roof install as you needed to be about %' 10" or taller. I am a semi professional modeler and am used to hard to follow Building directions...these we hard to follow. Study the pictures very closely, every little detail tells a story of assembly. It helps if more than one person look at the directions. But we figured it out! The attached picture shows the final outta the box Gazebo! I put Clear Large Christmas Lights around the inside roof edge for subdued night lighting and it looks great! Am going to buy for set of "magnetic screening" panels that can be let down or tied back to control breeze and some direct sunlight as well as bugs. I recommend a good buy. If the directions were more clear it woulda been a "Five Star" product!

[This review was collected as part of a promotion.] The gazebo has been up for the past 3 weeks and it’s been awesome. It’s added to our outdoor living space plus we added several other items to it to make it even more enjoyable: outdoor speakers, outdoor fan, outdoor lighting, and outdoor furniture.

This piece is beautiful but took a long time to assemble. The instructions could have been a little more helpful instead of minimal pictures. Overall it was a good experience putting it together with my family in town! It’s something we will cherish.

We saw this product at Sams and knew we wanted it. After searching for something similar since they were sold out at Sams, and not finding anything comparable to this, we waited until they were back in stock to order. We had tornadoes in our area over the weekend and we just knew it was going to be gone the next morning but to our surprise, it was still in tact. I highly recommend this gazebo.

[This review was collected as part of a promotion.] I bought this Gazebo couple months ago and we just installed it on our new pool patio. I went with Backyard after lots of research between brands and reviews. My friend had another brand and it caused him all kinds of problems to put together. I hired a buddy that has been a contractor for over 20 years. He has put together and setup other brands himself before ours and they did not go up as well as this one did. The fit and finish in his mind was fantastic. It took 2-3 people (definitely recommend) a solid 1-1/2 days to build it taking our time and verifying everything before just assuming we knew. Instructions were spot on. My buddy said it was with out a doubt the best pre-made gazebo he has ever put together besides building one himself. He said he would recommend this brand 100% unless the customer needs something specific built. It looks amazing and we cannot thank Backyard enough.

[This review was collected as part of a promotion.] I previously had no shade in my yard and in CA it gets so hot that my yard was unbearable in the summer. I could not be happier with my Gazebo purchase! It’s sturdy, looks fantastic, was fairly easy to put together, now we can actually sit outside and enjoy our yard without burning!

We have had trouble finding a nice gazebo to put on our deck. Where we live, we tend to have wind even when it is not a windy day. Last month, we had a wind storm with gusts up to 75 miles per hour. This gazebo is still standing. Not only is this gazebo very durable with weather, it is very beautiful to look at. We are very happy with our purchase. Putting the gazebo together could be a challenge for some. Basically you are building this yourself except everything is already cut and drilled to put together. Directions are very good and all the pieces had holes drilled correctly. It will take at least 3 people to install the roof. Expect to take more than one day to put this together. We have no complains with our purchase of this gazebo. I would recommend this for its beauty and durability.

[This review was collected as part of a promotion.] I assembled this by myself, with the exception of lifting the finished roof panels up at the final stage. It was a few hours a day, for 4-5 days to get the job done, and the instructions were very clear. There was an appropriate amount of extra fasteners provided - if you drop a washer or two, it's ok - there are a few extra. The finished product looks great, and has been a great addition to our new back patio and fireplace.

We are very please with this product. We live in a very high wind area, and I was sick of replacing umbrellas every year. The style blends well with our home, and provides great shade for summer dining in the terrace. We hired people to assemble it, and they assured us this was much higher quality than they were used to assembling. Highly recommend!