Excellent quality and service. Kit came in on time and went together with ease. Lots of detail to parts alignment and manufacturing. We had one roofing board with a broken lap joint that Backyard Discovery promptly replaced (the process to order replacement parts was seamless). Very happy with the purchase and look forward to ordering future Backyard Discovery parts. Swing Set is next :)

High quality, beautiful gazebo. Build and assembly were straight forward, easy, and simple with the Built App... The gazebo parts were designed to the 1/8 inch spec.... Amazing architecture and machining. Highly recommend! Waterproof staining the wood took the longest, but I highly recommend it. You really do need 2-3 men to assemble the roof!

Backyard Discovery has wonderful, friendly customer service. They helped us track our order and arrange for it's set up. The set up was awesome. They were on time, thorough, communicated aftercare, and cleaned everything up when done. We love our gazebo!

Well built. Only mistakes were ones I made. If you’re having trouble fitting boards review the build because you probably have the wrong board in the wrong place. Looks great and definitely keeps the temp down. Plan on spending more time outdoors this summer. The sun gets really hot here in Texas. Very happy. Customer service was great

We bought this 12x12 back in August of 2025. It was a bit of a challenge for my wife and I to put together but we did it the right way. We stained every piece and took the time making sure it was correct. Everything was labeled correctly and every piece went together as noted. Plenty or hardware and Zero surprises. Be patient and you will have no problems. Now we are just enjoying the finished product. Highly recommend.

[This review was collected as part of a promotion.] High quality product,excellent instructions,ease of assembly. All holes lined up with the use of Phillips screwdrivers for the roof sections then insertion of bolts were easier. The roof sections were raised and balanced on a 10 foot step ladder. The final position was done rope to raise the sections to the ridge line.

All the boxes came very quickly and had no damage. Assembly was straight forward and the instructions were clear. I had one issue and Backyard sent a new part within 3 days,. Great customer service! The metal roof panels were slightly bigger than the instructions stated, but everything went together well. Pay attention to the instructions that say you need 3 people for lifting up the roof. The gazebo looks beautiful!

Really enjoyed putting this together. Instructions and Bilt app. were spot on. Just take your time and it will be a breeze. Tip would be to get the main structure up and the roof supports built then stain/seal entire all the wood. Then install metal to roof and install the roof.

Worked out perfect 🤩 We know have shade from the hot sun 🌞

Let me note that I am giving 5 stars to the gazebo only. As far as the assembly company..GoConfigure..if there were negative stars I would give them that. Worst experience dealing with this company. Unless you have time to make it a part time job calling them EVERY day for installation information, don't pay for the installation. They do not contact you and do not believe when it says installation usually within 10 days of delivery. It was such a frustrating, exhausting time getting the same runaround answers when I called. So bottom line is the gazebo is very nice but I would never use GoConfigure for anything ever again.