Excellent product

Very nice gazebo

I bought this on March 17th and paid an extra $800 for installation. It is yet to be installed. Excuse after excuse. Lack of communication. Sam's will no longer have my business. They take your money for the install and wash their hands of it. They sub the work out to a larger company who in turn subs it out again to individual companies. Do not pay for the installation. Have someone else do it. Also, they will just drop it in the drive way while it is pouring down the rain. I reached out to the carrier to discuss delivery date and they agreed on a certain date so we were on a cruise. Was dumped on the drive way and the boxes were soaked.

Very Nice. As advertised. Heavy duty. Could install yourself - professional installation strongly recommended. We are enjoying it

Very difficult to put together. Make sure that you inventory all parts before starting. Missing numerous pieces.

68 year old couple with right tools and meticulous attention to the instructions completed construction of our 14X12 gazebo in 15 hours working time. Print and internet directions were both helpful. 900 lb project came in 6 boxes, so tip the delivery guys extra to place the boxes close to the construction site! We only had one significant boo boo that required retracing a step to correct (and a few mild swear words helped). I am amazed how square the gazebo was during construction; this is paramount in achieving a good result for all the components to fit together. Highly recommend two cordless drills/drivers, two ladders, and good neighbors to help the two times we needed to lift panels of the roof onto the frame. We never ran out of pieces/parts as most bags were overfilled with components, however this led to sometimes wondering if we missed a step. Overall, a good experience and great result. Although, peeling the protective plastic film from the trim pieces was a pain and took a full hour to achieve. We also spent an hour inventorying everything due to wife's accounting background (and found everything was present). I highly recommend this company and this particular project.

[This review was collected as part of a promotion.] I bought this earlier this year and overall very happy I did. When it arrived there was damage to a couple of boxes and some of the material. The company was great to work with and sent new parts right away. The assembly took me quite awhile and some of the instructions could have been better. Overall we are very happy with our purchase and would recommend this gazebo to anyone.

Last year I saw a display of the Gazebo 14 x 10 "Cordova" in a store and wanted one. I was told they were sold out so I tried online direct to Backyard Discovery. I was told that they were back ordered so I put my name on a list and was thrilled when I was called and told it would ship in about 3 weeks. My husband and I decided to wait on having the gazebo assembled because after taking down our 16 year old pergola we thought it deserved a new patio to stand on. We thought at first it would be a simple replacement project but "no" we decided to get a contractor out to re do the patio and stone surface and the landscaping which we plan on finishing this Spring. After the patio was installed in August we had a company come out and put the gazebo together. It was a company that was referred by Backyard Discovery for our area.They did a fantastic job, we were so pleased. The gazebo went through the winter months with no issues, no movement so now we are trying to get ready to plant some new shrubs and flowers this Spring season. We love our new patio with our Cordova gazebo. Sorry my picture doesn't have the flowers and landscaping finished but we highly recommend your product.

First bit of advice is don’t print using dark ink on a clear plastic bag when the contents of the bag are the same color as the ink. Second, the manifests detailing what each box contains should all be accessible without having to open each box. This would allow people to strategically unpack things and organize them. I just started assembling today so I will update the review as I progress.

I bought this several months ago and assembling it a little at a time. The roof panels are going to be a challenge without at least three people. The instructions are very good--No problems with assembly. We put a couple coats of sealer on to further protect the wood.