I have plenty of good to say about this adjustable base. I love it! It is whisper quiet ... I can barely hear it when I raise or lower it, which pleasantly surprised me. High-quality product. I have hip pain that used to wake me at night, but since I programmed the base to a comfortable position, I have had no pain while sleeping. This adjustable base is so sturdy that my luxurious mattress is even more comfortable. Very heavy, but easy to set up. My 15-year-old queen bed frame fit perfectly around it. I took out the slats needed for a box spring and dismantled the frame to set the base in place. I thought I might have to use the headboard alone, but the foot board and side rails assembled perfectly to the headboard and around the base, with a little room to spare. No rubbing the bed frame when raising or lowering the base. The extra accessory for using emergency batteries to lower the base during a power outage was a nice surprise too. Two USB ports on each side of the bed made my new adjustable bed my favorite work-from-home space during the COVID-19 quarantine.

I have had this bed frame for several years and I absolutely love almost everything about it except the 'massage' feature. It's not massage it's vibration of varying intensity. I hate it and 99.995 out of 100 times that I touch the remote I hit the darn vibrate button, then it's a fight to find a button to turn it off. I sneeze the vibrate button gets pressed. I touch the side table, the vibrate button gets pressed. My cat lays beside me the vibrate button gets pressed. I'm scared my foundation is going to crumble much like the walls of Jericho. I am writing this review solely based on my irritation with how easy the vibrate button gets pressed and how annoying it is to try to get it to turn off. I'll never own one with 'massage' again, without a doubt!

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

I read a lot of questions in reviews regarding changing the leg height. I saw no response. People commented that they couldn’t get the leg sections apart. We were successful by putting them in in the freezer for at least 20 minutes. It was a miracle.

After reading many reviews I was convinced the only way this could be a bad purchase is if it was damaged prior to receiving it. I finally to the plunge. It is heavy duty. Two people to set up. However, once it set up and in place it worked like it the one's going for thousands of dollars. Quiet motors. Remote easy to use. App online works great once it is connected to the internet. Only issue was I had to take a guess at the name which was Base I5. One connected my Android works the same as the remote. Theoretically can set the bed in a position before I arrived home. Happy with this purchase. Sam's Club did it right this time.

I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.

We bought whe Sams Queen frame couple years back. We liked it so much that I bought a second one for the bittom guest bedroom. Very well built, Bluetooth app for phone controls it perfectly. This newer purchase uses a different Sams branded app from our older Queen model. If you are having app trouble, try the other app.

I’ve never owned an adjustable base. We just purchased a new Tempurpedic mattress (at Sam’s!) so we decided to get this base. We love it! The Zero Gravity setting is perfect for when I first hop into bed at night and relax. Great price and I trust Members Mark.

Overall, I’m satisfied with this purchase. I purchased the Queen and the FedEx driver put it on driveway instead of front door. I can understand why he did that as I nearly pulled a groin trying to get it into the garage by myself. Eventually, two middle aged females were able to bring it in the house but it was awkward/heavy and might’ve involved some bad words. Might help to open it up before moving to remove legs and battery box. Assembly was easy (just screw in legs and connect a wire) but it took some time as the bedroom lacked necessary space to flip that monster of a bed frame into an existing sleigh bed. Once flipped onto its legs, it slides easily. Has the basic up/down positions for top and bottom as well as zero g. For some reason the zero g position adds pressure to my back but adjusting it and creating a favorite preset has remedied that. Some nights I only use the head tilt. That’s a nifty feature that I didn’t know that I’d need. I’d suggest using the remote app as it has an alarm clock that you can set—and the bed will move in an upright position. Cracks me up. The app is flawed though as the alarm sound rarely goes off. The movement usually wakes me up though. Good value for price—especially if purchased during a sale period. Recommend only if you have a helper to help you get it in the house and to flip over post leg assembly.

Bought two Twin XLs and although there were a few hiccups on delivery (FedEx changed the delivery date 3 times; messed up our timing in removing the old King mattress and box springs). Also, one of the two boxes was damaged enough to make a slit of 3-4" long on the fabric that wraps around the frame/structure of the base. Also, the motor for the back (not the pillow tilt) got affected as it works slow and makes a noise when operated. But that was due to damage during shipping as the other base is fantastic! - it works very smoothly at below average noise, the massage is absolutely wonderful, the response is outstanding (with the 1/8 min ON/OFF ratio, or 12.5% efficiency; ...most bases have a lower % which limits operating the motors in a more continuous fashion). The base seems very well built, and looking underneath you can see well designed parts and positioned perfectly. Is there any room for improvement? Of course, always, no matter what product it is, there are things that one can better. For example, 1) The leg rise range is quite small - they could have allowed a higher rise without, btw, adversely affecting anything 2) The pillow tilt too should be given a wider range (again, no additional cost or adversity by doing so) 3) Bottom, foot-side of mattress, when raised at max foot lift, creates a large gap (between the top surface of base structure and the bottom side of the mattress) - that creates a palpitating effect or springiness which is also exacerbated for short people (less weight is applied at the end of the mattress since feet do not reach all the way down to the bottom of the mattress). Perhaps a couple of straps can hold the bottom of the mattress tied to the base structure to avoid the vertical bouncing (something like SleepOne has in place on their bases) 4) The individual leg sections(of equal length) that make up the full leg could be made with different lengths and been provided with few extra sections of varying length so that the actual height of the base from the floor can be adjusted in smaller increments (instead of the current 3" length for each section) There are some other minute improvement details although not worth mentioning. But all in all, this base is well made, seems to use good parts (great 10-yr warranty), and is above average in design and performance. And if you factor in Sam's price? It is a steal !!!!!!