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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 181-190 of 863 reviews
Dec 16, 2019
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Full featured for great price.

Only had 2 weeks but good so far. Bought because has lot of features for low price. Like that i can program 2 positions and has batteries in case power goes out. Solidly built. No complaints so far and would recommend based on limited experience.

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Apr 7, 2021
Reviewer name: Steve S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend!

Owning a Beautyrest adjustable base, I knew what features I was looking for when shopping for a base for my daughter. This had a great price, and trusted the reviews. Very happy with the features and quality! It works great, and highly recommend it!

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Mar 21, 2022
Reviewer name: C Smith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

You get what you pay for

This bed does do all the things the ad says it will, it just does it on a very simple scale. The pillow tilt doesn't tilt the pillow so much as it raises the head of the bed a little more. My mattress is a foam mattress so it's compatible with this bed but when the foot is elevated, the mattress points straight up in the air - it would be helpful if there was a way to secure the mattress to the base so it bends like it's supposed to. The massage feature? Well, it vibrates the mattress so yes, you get a "massage". For the cost of this bed, yes, it does what it's supposed to. I would not pay a penny more than I did.

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Aug 1, 2020
Reviewer name: JLFaulk
3 out of 5 stars
3 out of 5 stars review

Long Term Review

We have had this queen adjustable frame for a little over two years now. This frame cured so many of my back issues. The construction is solid and holds up structurally. The only reason I now rate this at three stars is a series of annoying squeaks from odd places on the frame when you roll over or sometimes just move your leg. Outside of that a great price for a descent product.

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Jan 26, 2019
Reviewer name: mweav
5 out of 5 stars
5 out of 5 stars review

Genius design

I just got this queen-sized adjustable frame a few days ago. Brilliant design. Whoever came up with the fold in half and 6 legs for solid support is genius. I was replacing a queen-sized Serta adjustable frame. We moved the Serta frame to my sister’s which required 3 people and had to put it on top of my van to move (other choice was to remove over 30 screws to dissemble). This Sam’s Club adjustable frame, I was able to move it around and completely install it by myself! It was easy!!! Works wonderfully. You can truly sit up in the bed, the massage is stronger, and having the USB ports to plug in the phone to charge overnight is wonderful.

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Sep 26, 2024
Reviewer name: JLW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I couldn't be happier!!

Recently I've been searching for an adjustable bed base and quickly compared this base to the other stores with comparable features. I was pleasantly surprised to see this base was several hundred dollars cheaper than both other local & online stores with the exact same features, and Sams club offered to deliver to my house for free!! What's not to love about that!! I caught the Labor Day sale, quickly ordered it online, and got it delivered within 2 weeks to my front door. The down side is it's heavy (100+ lbs) so you'll need help bringing it in the house. This base is high quality and very well built so the cheaper price is not sacrificing quality. I set it up by myself (I'm a 58 year old woman) which was pretty straight forward. I'm currently using this with my 20-year-old mattress (which I will be replacing in the coming year) so this base works with most top mattresses. This base has many features for your head and legs, adjustments to minimize snoring, different message intensity levels with a timer, but my favorite is the zero gravity. I highly recommend this product and would definitely buy it again!

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May 25, 2021
Reviewer name: Jason
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really nice adjustable base at great price.

Received shipment earlier than expected. There was some box damage on the corners of the box, but no identifiable damage to the actual bed base. Was quite heavy (had to move to a location in my apartment because the bed base was delivered several days before I got the gel-memory foam mattress. Setup was easy (it will take 2 people - guessing around 200 lbs). Have had several weeks now and can say it has met all my expectations. It's adjustment motors are quiet, nice backlit remote control, and the phone app worked as described. Have owned an L&P adjustable bed before that I paid north of $2200 many years ago, and can say this base surpasses that one (with the exception of the L&P "wallhugging" feature). Would have no problem recommend this base to family/friends. Time will tell if it is truly built to last.

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Feb 25, 2025
Reviewer name: SleeplessInABrokenBed
2 out of 5 stars
2 out of 5 stars review

Poor quality control and lack of support ruin it

This adjustable base COULD be a good value. The frame feels solid and I was very happy with the features. The first sign of trouble was that the app you can supposedly use with the base was utterly useless and hadn't been updated in year. I read numerous review for this base and the cheaper one stating that the remote stopped working, rendering the base useless. I specifically bought this model because the app was advertised, and I was very disappointed to discover that there was indeed no working app. Unfortunately, less than two months after getting the base, it stopped responding to the remote. We called to get support and were told to re-pair the remote and control box, but the instructions did not match the product. I wanted to just swap out the control box and remote for new ones, but that isn't an option. All I an do it get a refund or replacement. Both options require me to take the bed apart and find a way to transport it. Needless to say, I am not a happy customer.

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Aug 31, 2023
Reviewer name: Kate
1 out of 5 stars
1 out of 5 stars review

Middle sinks! Do not buy

I normally don’t buy things without doing a lot of research. With this purchase, I got excited as it was the cheapest adjustable base… a few months later, the middle of the bed was sinking. I thought it was the mattress due to using it with an adjustable bed, but no. Then I noticed the metal frame was not straight. Bought another mattress and as I removed the old one, confirmed that the base is what sinks. Sighhhh I guess I’ll use it for as long as I can but it’s not comfortable when I sleep on my stomach.

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Feb 20, 2022
Reviewer name: sybilc
5 out of 5 stars
5 out of 5 stars review

exceeds expectations

My only complaint is that the poor fedex guy had to get this to my porch by himself. I feel terrible about that because it’s HEAVY. You will need help to set it up but once it’s in, assembly is super easy. It’s now my favorite piece of furniture. I make excuses to go get in bed. I’m turning into Charlie and the chocolate factories grandparents. How did I live without this?? Buy this base. I never write reviews. I’m so happy I bought this.

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