There's nothing more important to us than your safety and the goddess-smooth shave our ComfortGlide Freesia blades can provide. By using a gentle scrub and warm water, you'll remove any excess debris from your legs and activate the pre-shave inside those gel bars to aid your razor in gliding over the skin with ease. You'll then only need to apply minimal pressure and let the blades do the work to avoid those bumps and see those goddess-smooth results. We take reports like yours very seriously, Carmen, and we' like to learn more. You can reach us at 800-445-5388.

Hi Breanna, we have strict quality controls in place with our razors and we don't expect to hear that not only is the head popping off, but that you're not getting as many shaves as we would expect from your razor. We'd like to learn more and help, so when you get a chance, give us a call. We can be reached at (800) 445-5388 Monday-Friday 9a-6p EST.