Good morning, first & foremost we’d like to take this opportunity to apologize for this inconvenience as our customers mean everything to us! Please send us an email to info@atomiusa.com or call 1-800-757-1440 so we can get you a replacement unit right away, as there appears to be a one-off issue with your charger and should be replaced! We have had great feedback on this charger, so we want to make sure you also have a great experience. Thank you & have a wonderful week.

Good morning. The S 22 has wireless charging so this should be compatible. Is the case too thick by chance because we have tried this with another S 22 and it does work properly. Please reach out to us at support@atomiusa.com and we will try to help you through the problem.