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Customer reviews for Brondell Swash Select DR802 Bidet with Warm Air Dryer & Deodorizer for
Brondell Swash Select DR802 Bidet with Warm Air Dryer & Deodorizer
4.2 out of 5 stars
stars11 ratings11 reviews
  1. 5 stars64% (7)
  2. 4 stars18% (2)
  3. 3 stars0% (0)
  4. 2 stars9% (1)
  5. 1 star9% (1)
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Showing 1-10 of 11 reviews
Sep 11, 2021
DCRGSH
5 out of 5 stars review

Easy to install, easy to use, great features

I bought this unit to use in guest bathroom. The features are equal to bidets costing twice as much (I know because I bought a more expensive competitor prior to this purchase). There are 3 features that I particularly like; 1) it is relatively easy/straightforward/intuitive to operate so it is perfect for a guest bathroom, 2) it has a feature to cycle the water tank every 48 yours if the unit is not used, and 3) it has a couple of nice energy saver modes, one shuts down all use of electricity until someone sits on the unit or you can have it in a very low heating standby mode that heats up quickly when someone sits on the unit. This is a very good price/value unit and I'm very happy with the purchase/use.

Review from brondell.com
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Oct 5, 2022
Sylvia S.
5 out of 5 stars review

I love this product! Its a gift to myself.

I like the features. It has more options than one would think. My only complaint it that it doesn't quite reach all areas to my liking. Without getting too detailed, lets just say, I have figured out some fancy shifting to make it work for me. I think at least one more nozzle setting, or extended position is all it would take to make this perfect.

Review from brondell.com
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Mar 4, 2023
SANDRA C.
5 out of 5 stars review

Luxury at an affordable price

Purchased this for my 81 year old mother. She has a bidet on her other toilet but it isn’t heated (I can’t imagine….brrr!). She reports often how much she enjoys having this seat, which my handy hubby installed easily. She did mention that “One needs to have a PhD to work the remote!”, but when we tried it out for functionality after installation, it was easy to use; it just takes some time to learn all the functions. It’s still new, so hopefully it willl continue to work well. As of right now, I can recommend this product.

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Jul 31, 2023
BRADLEY G.
5 out of 5 stars review

Honestly, amazing. Cleans me right

[This review was collected as part of a promotion.] Honestly, amazing. Cleans me right out and don't even smell my poop anymore. God bless

Review from brondell.com
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Jun 24, 2024
Honor S.
5 out of 5 stars review

Game changer

[This review was collected as part of a promotion.] These are game changers! Saves on TP and works much better! Love the nightlight feature also

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Jan 13, 2023
XIN Z.
5 out of 5 stars review

good quality

easy to install and use. great product

Review from brondell.com
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Apr 28, 2024
Donnie
4 out of 5 stars review

Verified Purchase

Brondell DR802 Bidet

Very nice product. The only noticeable issue with it is warm water doesn’t last as long as hoped. Despite that we are completely satisfied with the remote and overall use of product. I also like the fact it’s from Korea where they are standard in most homes. It’s an investment worth taking; we’re very happy with our purchase.

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Apr 4, 2023
SANDRA S.
4 out of 5 stars review

I’d like a slimline

This is my fourth Brondell seat. I’ve always liked the product but shortly after buying this one I saw an ad for a slimline. Wish I would have waited. I’m 5’1”. I think the slimline would suit me better.

Review from brondell.com
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Aug 16, 2021
Dwight
2 out of 5 stars review

Verified Purchase

Would not buy again.

The bidet does not wash very good. The remote control is very sensitive.

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reply from Supplier Response

We are sorry to hear that you are not fully satisfied with your DR802 Brondell Bidet. The DR802 has multiple wash and nozzle settings to ensure you are getting the best wash possible. The nozzles have five available positions, with the wash having 5 pressure options. The pulse setting on the remote will also assist in providing a thorough clean while the wash is running.<br /><br />The DR802 remote has been specifically designed to provide accessibility to all individuals who utilize Brondell products, including those with mobility limitations who will find this remote easy to use.<br /><br />If you are still unsatisfied with your Brondell DR802, we would love to get you to our support team to discuss further. If there are issues with the provided water pressure or installation, these could be causing a subpar experience. Please reach out to our support team via phone at the following number: 888.542.3355 OR head to the Brondell website and submit a support request via email.

Jul 9, 2023
Sam A.
1 out of 5 stars review

Swash DR802

Normally I’d give this bidet a solid 5 but the engineers/features programmers have been asleep at the wheel. The move to default the nightlight to “on” was not a good decision. While some may want this on at night it doesn’t need to be on 24/7 and should have the option to sense motion in the dark. And the bright blue light emitting is not a good color on the eyes at night….it’s too bright and too blue… It needs to be a warm color for night not a cool bright light. And on top of all that, I possibly could have forgiven the engineers/programmers lack of forethought but the process of turning the nightlight off is non-functional on this particular bidet/remote control. This should have has a dedicated control on the bidet itself not on the remote control. Searching through the troubleshooting guide there is no mention of the nightlight.

Review from brondell.com
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