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Customer reviews for Zak Designs 12-oz. Stainless Steel Double-Wall Tumbler for Kids with Straw, 2-Piece Set for
Zak Designs 12-oz. Stainless Steel Double-Wall Tumbler for Kids with Straw, 2-Piece Set
4.5 out of 5 stars
stars371 ratings207 reviews
  1. 5 stars77% (285)
  2. 4 stars10% (36)
  3. 3 stars4% (14)
  4. 2 stars3% (12)
  5. 1 star6% (24)

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Showing 171-180 of 207 reviews
Jul 23, 2025
CARRIE
1 out of 5 stars review

leaks

I've bought 2 different sets of this brand and both times one leaks. It leaks out the side of the lid.

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

On behalf of the zak! family, we’re sorry that you weren’t 100% satisfied with this product. Please reach out to our amazing Customer Care Team at customerservice@zak.com , and we will do everything we can to remedy this for you.

May 8, 2025
taylor
4 out of 5 stars review

Great until they aren't

These cups are great. Unfortunately after only a week, one of my valves is leaking and the cups/ characters are already scratched.

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Thank you for your review. We always appreciate it when our valued customers let us know how we’re helping create everyday smiles.

Feb 5, 2022
unhappy buyer
1 out of 5 stars review

leaky cups

We have had these a month or so and the started out fine until they didn’t. The now leak no matter what we do. It is quite frustrating and we are about to just throw em out. Waste of money.

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Hello from the Zak Consumer Care Team,<br /><br />We apologize for the challenge you have had with your Zak product. We would like the opportunity to make this right. Please contact our Amazing Customer Care Team: customerservice&#64;zak.com.

Jun 24, 2023
Jennp
2 out of 5 stars review

Pretty but...

They leak! Which is number one criteria for a toddler cup. They leak from the seal ring when tipped over for drinking. It's so annoying. 2 stars only because they are adorable and sturdy. But leaky

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Hello from the Zak Consumer Care Team,‍‍<br /><br />We apologize for the challenge you have had with your Zak product. We would like the opportunity to make this right. Please contact our Amazing Customer Care Team: customerservice&#64;zak.com. ‍

Aug 2, 2022
Grams
2 out of 5 stars review

Zac Shark Cup

My 2yr old Grandson cup straw is broke…I took cup away from him because I was afraid he might bite the rest of the straw off and swallow it… Will not buy again…

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Hello from the Zak Consumer Care Team,<br /><br />We apologize for the challenge you have had with your Zak product. We would like the opportunity to make this right. Please contact our Amazing Customer Care Team: customerservice&#64;zak.com.

Nov 20, 2021
Grant730
5 out of 5 stars review

Great for kids (and older adults, too!)

[This review was collected as part of a promotion.] Our 8-year-old loves Spiderman, and we thought these cups would be a hit and a good replacement for the old "sippy cups". As it turns out, they were even better than expected. The cups are well made and leak-proof, with bright colors and fun designs. They are also very easy to clean, with wide openings and easily removable parts. The unexpected bonus was that these cups also work very well for my 89-year-old father-in-law. Unfortunately, he is bed-ridden and has a difficult time using a regular cup due to arm tremors. These cups work perfectly for him, allowing him to sip easily and not spill a drop. They also seem to keep drinks cooler for longer than other cups. All-in-all, a win for all generations!

Review from Zak Designs
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Feb 2, 2025
Amy
1 out of 5 stars review

Faulty product

I bought these from Sam's after using other zak water bottles just like the purchased from other stores. These were bottles are completely faulty and leak from the lid even when it is completely screwed on. Terrible waste of money and it damaged my wood floors where it leaked.

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Our goal is to help create everyday smiles for our customers, but sometimes we know that we fall short of that goal. Please reach out to our amazing Customer Care Team at customerservice&#64;zak.com , and give us a chance to bring that smile back for you.

Nov 16, 2021
Sybil
5 out of 5 stars review

Great job kids

[This review was collected as part of a promotion.] I got these cute cups because they had Yoda on them with a straw. My 6 year old grandson always wanted to take his drink with him in the bedroom so he could play his games. I dreaded hearing "can I have a paper towel " because I knew that meant he had spilled something. Since I got these two tumblers I don't have to worry about the spills, or leaks, and keeping the 12 Oz. cold or hot. We are both happy !

Review from Zak Designs
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Nov 25, 2021
Lynzfaye
5 out of 5 stars review

Cute!

[This review was collected as part of a promotion.] These cute little Disney cups are now a must have for our family when we hit the car. Tight locking Lance was good study quality keeps my kids happy! These cute little Disney cups are now a must have for our family when we hit the car. Tight locking Lance was good study quality keeps my kids happy! The thermal lining in them keeps cold things cold and hot things hot which is ideal when you have a toddler in the backseat. I would highly recommend this product for anybody who has a littles in the car that are constantly taking lids and stuff off.

Review from Zak Designs
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Feb 16, 2025
Lboat77
1 out of 5 stars review

Not worth it

I bought 2 packs of these right before Christmas for my Grandkids It is now just Feb and my daughter said that the pieces inside the top of the straw are deteriorating and have almost completely came out so they are leaking.I paid 16.98 for these and they should have lasted much longer than this.But in checking the website it says warranty does not include the straw which is crazy it is part of the cup.Very unhappy Grandmother

Helpful?15STGC91CF8P13566272598
reply from Zak Designs Customer Support

Our goal is to help create everyday smiles for our customers, but sometimes we know that we fall short of that goal. Please reach out to our amazing Customer Care Team at customerservice&#64;zak.com , and give us a chance to bring that smile back for you.