Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
Sort by |
Showing 731-740 of 1,564 reviews
Feb 10, 2022
Reviewer name: Mel Wins
5 out of 5 stars
5 out of 5 stars review

We love it!

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

Helpful?2KZ9C46TI1Q813565901101
Sep 1, 2023
Reviewer name: Confused
5 out of 5 stars
5 out of 5 stars review

Woke up confused

This is a great mattress. I normally have trouble sleeping so this morning I was tired, got my son up and in the shower as he was gone I laid on his bed with this mattress. I fell asleep so easily and crashed hard. I woke up confused. I had a dream that I needed to take my son to the hospital, woke up and almost took him to the hospital. So yeah this is the mattress I will be upgrading to. Hopefully I can return my $2k mattress for this bit of bliss.

Helpful?2KZ9C46TI1Q813565901101
Feb 27, 2021
Reviewer name: Lenhogger
5 out of 5 stars
5 out of 5 stars review

Back Saver

Slept on this mattress for a month now and I dont wake up with sore back anymore. Its probably more that its gel memory foam since Ive slept on everything else with same back issues for years and after lot of researching Im glad I purchased this mattress!

Helpful?2KZ9C46TI1Q813565901101
Aug 6, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Mattress is too plush

My wife and I tried this mattress because we wanted something medium firm, but this is more like a plush mattress. If you like something really soft, you might like this but it was not medium firm. I was also disappointed in sams club return policy (auburn hills, mi) as they had special conditions about returning this that aren't listed on their website or anywhere in the store. Inquire with your store about returns before buying.

Helpful?2KZ9C46TI1Q813565901101
reply from Member's Mark

We appreciate your honest feedback on our mattress and are sorry you've had difficulties returning the product. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee; We'd like to assist you further, please reach out to Member Support at (888) 301-0332 and we'll do our best to assist you.

Nov 3, 2020
Reviewer name: Reno
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed somewhat

I was disappointed with my new mattress. I thought I was buying a conventional type mattress and was surprised when I received it . It was described as a hotel type mattress but i having never seen one like it in a hotel and unlike other bed in a box type you can’t just return it . But , it is reasonably comfortable

Helpful?2KZ9C46TI1Q813565901101
Jul 9, 2023
Reviewer name: SourabhPandit
1 out of 5 stars
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

Helpful?2KZ9C46TI1Q813565901101
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 5, 2024
Reviewer name: SL
2 out of 5 stars
2 out of 5 stars review

Very soft, won't support even a smaller adult.

I'm about 160lbs and have owned around a dozen bed in box type mattresses. After it had expanded, I sat on it and was surprised when I hit the wooden support slats. No exaggeration, the mattress compressed down to nearly nothing. This is for my 8 year old so hopefully I don't need to drag it back to Sams. Since it is described as medium firm, I gave it a low rating. If you are lighter and looking for a very soft mattress, this may be just the thing.

Helpful?2KZ9C46TI1Q813565901101
reply from Member's Mark Team

Thank you for your valuable feedback, SL. Please know it can take a few days of expansion and use for the mattress to settle into its final firmness. You can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 8, 2021
Reviewer name: motomomma
3 out of 5 stars
3 out of 5 stars review

Amazingly comfortable but…

I loved this mattress for about 60 days BUT at about 2 months of owning this, the foam inside started to yellow and come through the fabric casing-which is not washable. It looked awful. Thankfully Sams has a 90 day return policy BUT you cannot take it back to them so you are stuck paying $100 to have it hauled away so you don’t really get a full refund. If you don’t care how it looks, but it and get good sleep. If you do, choose something different.

Helpful?2KZ9C46TI1Q813565901101
Jun 19, 2022
Reviewer name: Toyia
1 out of 5 stars
1 out of 5 stars review

member mark hotel mattress

This product really is making me physically sick the chemical scents that’s coming through gives me migraines and the mattress is not comfortable at all. I have back problems and I wake up sore everytime. Haven’t had a restful sleep unless I take sleeping meds.

Helpful?2KZ9C46TI1Q813565901101
Mar 11, 2022
Reviewer name: Smonforte
4 out of 5 stars
4 out of 5 stars review

Great mattress

I was a little hesitant to buy after reading the bad reviews, but I did and it's a great mattress for the price. I laid it out at 2p and was about 90% ready at 8p, slept better then I have in years. It took about 2 days to be 100% and was more firm then I wanted but it works. I also picked one up for my daughter and her husband they later went and bought one for my granddaughter. If you buy one one it's not even as it inflating it takes 24-48hrs to fully inflat.

Helpful?2KZ9C46TI1Q813565901101