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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 511-520 of 1,564 reviews
Nov 21, 2025
Reviewer name: FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?2KZ9C46TI1Q813565901101
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Dec 4, 2025
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Medium feels like ultra plush

The reviews about it being too soft are correct. I have another memory foam mattress. Different brand. That is plush and isn't nearly as soft as this medium. It feels like you went to sleep on an air mattress and woke up in the middle of the night and it was flat. This is excessive. I like plush. But this is next level. It almost has me wondering if they put the wrong one in the box

Helpful?2KZ9C46TI1Q813565901101
Dec 2, 2025
Reviewer name: MARTHA
1 out of 5 stars
1 out of 5 stars review

Medium firm purchased, its way to soft, zero support. I am so disappointed, my 10 year old mattress was way better. I threw away the packaging so return is out of the question and even if I had it how do you roll it back into the box? Mission impossible.

Helpful?2KZ9C46TI1Q813565901101
Jan 6, 2026
Reviewer name: AG
5 out of 5 stars
5 out of 5 stars review

Don't let the price make you doubt your purchase

I have purchased 4 of these over the last 2- 3 years and will continue to purchase them. I had my doubts based on the price point, but I was pleasantly surprised. I originally bought them for me kids and they liked them. I recently purchased one for my guest room and have slept on it the last 2 nights. I realize that I need to replace my own mattress after only 4 years because I slept so well on this one!

Helpful?2KZ9C46TI1Q813565901101
Dec 19, 2025
Reviewer name: WESLEY
5 out of 5 stars
5 out of 5 stars review

Great high quality mattress!

The bed came well packaged and very securely wrapped. As soon as I opened the packaging it completely sprung into shape with no issue. We're waiting a full 24 hours before laying on it. We ordered the medium and it's plenty soft and plush. I think it's perfect for my daughter but for me personally I would use the firm.

Helpful?2KZ9C46TI1Q813565901101
Dec 14, 2025
Reviewer name: Jean Ferenc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I was concerned about buying a mattress in a box.

Very happy with my purchase

Helpful?2KZ9C46TI1Q813565901101
Oct 12, 2025
Reviewer name: Shannon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

Amazingly well constructed matress

Helpful?2KZ9C46TI1Q813565901101
Oct 19, 2025
Reviewer name: Bobby knight
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Thick for a twin

Good mattress overall but too thick for a twin.

Helpful?2KZ9C46TI1Q813565901101
reply from Member's Mark Team

We're sorry the mattress is too thick for you, Bobby. Please know you can return it for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Dec 8, 2025
Reviewer name: Ronnie E
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Medium firmness?

It it way too soft for a medium mattress.

Helpful?2KZ9C46TI1Q813565901101
Sep 26, 2026
Reviewer name: Ian
2 out of 5 stars
2 out of 5 stars review

soft

way to soft. it's like a cloud. I worry about longevity.

Helpful?2KZ9C46TI1Q813565901101