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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,399 ratings1,536 reviews
  1. 5 stars70% (2,367)
  2. 4 stars12% (419)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 231-240 of 1,536 reviews
Apr 28, 2024
GL
4 out of 5 stars review

Verified Purchase

More plush than firm.

Nice bed but super soft. Not a med firm by any means but a great value. If you want a med firm, this is not the bed. It is more like a med plush.

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Mar 22, 2022
Tracie O
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

I purchased this mattress because it was reasonably priced, never thinking it would be more comfortable than your standard mattresses because it can in a box however this mattress is unbelievably comfortable. I was pleasantly surprised.

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Dec 13, 2023
Papa2014
5 out of 5 stars review

Verified Purchase

Mattress Full

Ordered online after looking at multiple reviews. Needed a new mattress for the spare bedroom. Great mattress family is giving great feedback after sleeping on it. Great buy!

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Dec 11, 2022
Sara
2 out of 5 stars review

Verified Purchase

Meh

For what this mattress costs, I expected to be able to sit in the bed with my daughter without sinking to the bottom. I can hardly get out of the bed when I sit in it with her. Wouldn't recommend.

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reply from Member's Mark

We are sorry to learn about your experience with this mattress, Sara. Please know that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. Please contact Member Support at (888) 301-0332 if you need any assistance.

Dec 21, 2021
Anonymous
1 out of 5 stars review

Verified Purchase

Owner

Very very bad quality, it had uneven level. In a process of returning.

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Mar 16, 2026
Elisa
1 out of 5 stars review

Immediate Return

“medium” feels like it’s an ultra plus we were both sinking way down into it, offers NO SUPPORT being a side sleeper. Hate the way this feels. With it was a real medium like costcos nova form mattress

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Oct 1, 2025
Pained
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

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reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Sep 23, 2024
Honest K
5 out of 5 stars review

Verified Purchase

Slept like I was floating on a Cloud!

Convenient to purchase and quick to set up. Extremely comfortable and has great support for your entire body. Would recommend if you are looking for an inexpensive but high quality mattress that you don't need a pickup to transport. Loved the convenience of the bed in a box and being able to carry it up a narrow staircase.

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Jan 29, 2024
Stephen
5 out of 5 stars review

Verified Purchase

Very comfortable

I bought this bed for my daughter and so far she is loving it. The box that it came in was nice and compact. Once I opened the box and took out the mattress I laid it out and it started to rise immediately. When reading reviews, some people were saying that the mattress never reached the fullness that was stated for the mattress so I was a little concerned, but the mattress did expand and is very comfortable and the price was great!!!

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Jul 20, 2023
Me
5 out of 5 stars review

Verified Purchase

Zzzzzzz

We bought this for our oldest child a few years ago and it hasn’t been destroyed/ sagged and now this one for our youngest. So comfortable I’m thinking of trading our bed for this too. I have no back pain when I sleep on one of their beds. Only downside is if you like to sit on the edge of the bed, you will sink.

Helpful?3EZQ70BELA8J13565901101