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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,231-1,240 of 1,512 reviews
Sep 1, 2023
Confused
5 out of 5 stars review

Woke up confused

This is a great mattress. I normally have trouble sleeping so this morning I was tired, got my son up and in the shower as he was gone I laid on his bed with this mattress. I fell asleep so easily and crashed hard. I woke up confused. I had a dream that I needed to take my son to the hospital, woke up and almost took him to the hospital. So yeah this is the mattress I will be upgrading to. Hopefully I can return my $2k mattress for this bit of bliss.

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Mar 11, 2022
Smonforte
4 out of 5 stars review

Great mattress

I was a little hesitant to buy after reading the bad reviews, but I did and it's a great mattress for the price. I laid it out at 2p and was about 90% ready at 8p, slept better then I have in years. It took about 2 days to be 100% and was more firm then I wanted but it works. I also picked one up for my daughter and her husband they later went and bought one for my granddaughter. If you buy one one it's not even as it inflating it takes 24-48hrs to fully inflat.

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Sep 5, 2024
SL
2 out of 5 stars review

Very soft, won't support even a smaller adult.

I'm about 160lbs and have owned around a dozen bed in box type mattresses. After it had expanded, I sat on it and was surprised when I hit the wooden support slats. No exaggeration, the mattress compressed down to nearly nothing. This is for my 8 year old so hopefully I don't need to drag it back to Sams. Since it is described as medium firm, I gave it a low rating. If you are lighter and looking for a very soft mattress, this may be just the thing.

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reply from Member's Mark Team

Thank you for your valuable feedback, SL. Please know it can take a few days of expansion and use for the mattress to settle into its final firmness. You can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 6, 2023
Bob27
1 out of 5 stars review

Mattress is too plush

My wife and I tried this mattress because we wanted something medium firm, but this is more like a plush mattress. If you like something really soft, you might like this but it was not medium firm. I was also disappointed in sams club return policy (auburn hills, mi) as they had special conditions about returning this that aren't listed on their website or anywhere in the store. Inquire with your store about returns before buying.

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reply from Member's Mark

We appreciate your honest feedback on our mattress and are sorry you've had difficulties returning the product. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee; We'd like to assist you further, please reach out to Member Support at (888) 301-0332 and we'll do our best to assist you.

Jul 8, 2021
motomomma
3 out of 5 stars review

Amazingly comfortable but…

I loved this mattress for about 60 days BUT at about 2 months of owning this, the foam inside started to yellow and come through the fabric casing-which is not washable. It looked awful. Thankfully Sams has a 90 day return policy BUT you cannot take it back to them so you are stuck paying $100 to have it hauled away so you don’t really get a full refund. If you don’t care how it looks, but it and get good sleep. If you do, choose something different.

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Oct 17, 2021
JW
3 out of 5 stars review

Good for the price

Not a hotel mattress, but somewhat comfortable. A little toward the firm side and does conform to your body. It really doesn’t cool all night like the ad states. However it is cool when lying down for a short while. No issues opening with smell, waited 24hrs to allow for full expansion. Overall a good mattress, nicely made, and hopefully will last as long as the previous one.

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Feb 10, 2022
Mel Wins
5 out of 5 stars review

We love it!

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

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Sep 6, 2021
cvec
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

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Dec 18, 2021
JLee
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

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Nov 14, 2024
Javajunkie
5 out of 5 stars review

Can a simple mattress change your life?

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

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