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Customer reviews for Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type for
Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type
3.6 out of 5 stars
stars
51 ratings40 reviews
  1. 5 stars55% (28)
  2. 4 stars6% (3)
  3. 3 stars10% (5)
  4. 2 stars0% (0)
  5. 1 star29% (15)

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Showing 11-20 of 40 reviews
Sep 3, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Midnight canyon I like this color

Really love this spa it’s exactly what I expected.

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Thank you so much for the positive review! We hope you're still loving your spa. Have a fantastic day!

Mar 26, 2018
ScottyB
5 out of 5 stars review

Verified Purchase

Very nice hot tub

High quality. Very nice. No regrets. Got it on sale for $5999,00

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Scott, We are happy to hear how much you are enjoying your spa and know it will provide you and your family with years of further enjoyment -

Nov 1, 2018
buzz
5 out of 5 stars review

Verified Purchase

VERY HAPPY

I purchased the spa not to long ago and my wife and I are very happy so far. We've also had friends in it and also loved it as well . So far So good

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Jul 9, 2019
Kendra
5 out of 5 stars review

Verified Purchase

Great features!

So glad we held of to buy the best of the best. Love all the jets and lights! Still playing with the Bluetooth system. Seems to shut off periodically but may be because of notifications coming up on the phone. Overall 5 starts for sure.

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Hello Kendra, thanks for leaving a positive review! The pauses are most likely from phone notifications, however if you turn off the sound on notifications, it should not interrupt anymore. We hope this helps and we are very sorry for the late response.

Jul 13, 2019
mickey
5 out of 5 stars review

Verified Purchase

Amazing look and features

I bought this spa a few weeks ago and it looks amazing. The features are very desirable and add to the spa"s appeal. I hope that it lasts for many years to come!!

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Thank you so much for your review and feedback! We're glad you had a positive experience. Sorry for the overdue response.

Dec 5, 2020
Scott
4 out of 5 stars review

Overall its ok

We bought this Spa when it was on sale for 5899 and glad we bought it at that price and not full price. Looks great, lots of jets and power, great features. The speakers are weak, do not sound great but who doesn't have extra blue tooth speakers around? The worst part is the service, takes forever to get ahold of anyone but when you do they will eventually send out a repair service. We had several issues when we hooked up it up but nothing to keep it from operating. They finally sent a service out and they fixed what they could but the steps still need attention. I have emailed multiple times again and no response, not sure what to do from here on out but rest assure I will handle it.

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Sorry for just now responding to your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com. Our Customer Service has greatly improved since you left your review. They are much more responsive now and will be happy to help you. Take care!

Dec 12, 2022
Alexandra
1 out of 5 stars review

Everlasting Spa

We purchased this everlasting spa & it was manufacture defective,it leaked in 3 places the Bluetooth was not functioning right, we had a guy come out to check it out and decided that we need to return it, we waited 2 months for the vendor to pick it up and they never contacted us, my husband decided to rent a truck with a trailer and called 4 guys to help us load it up on the trailer,and took it to our local Sam’s club in order for us to get our money back, I have at least 12 emails from sam’s representatives and they approved the return but was pending on the Vendor to arrange for the pick up, they never called me or email me to arrange for the pick up. Almost 9 thousand dollar was stuck at Sam’s. The manager in Surprise was very helpful and kept apologizing to my husband, we got our money back on the credit card after all the hassle and inconvenience and a lot of stress and headache and lots of phone calls. We are not recommending this Spa .

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Apologies for just now catching your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com.

May 20, 2020
Eva
5 out of 5 stars review

Great spa for the money.

We are extremely happy with our purchase. We have had it about 2 weeks. Love the steps, the blue tooth and changing colors of lights. The adjustable jets are a good feature according to your preference. The delivery was very smooth. The lounger position is helpful to my husband's back issues.

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Thank you so much for your review and feedback! We're glad you had a positive experience and we could help your husband's back. Sorry for the overdue response. Take care Eva!

May 24, 2020
Kurt
5 out of 5 stars review

great product

So first I want to say that I was worried about purchasing the product based on some negative reviews that I read. Some people would claim the tub leaked or was full of issues.... But I’m happy to say that was not the case for me. Purchased the tub on sale, which was great. The shipping does take about 3 weeks longer than Sam’s Club estimated but that is only because the tubs are manufactured after the order is placed. The tub is shipped via third party carrier and I received about one days notice before the tub arrived. They were kind enough to take it to the top of my driveway. Once placed and installed, I couldn’t be happier with the product. Set up is simple, using a licensed electrician. No leaks or other defects were found. Already enjoying it for the summer!

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Sorry for the delayed response. Thanks for taking the time to leave a review! We appreciate it and are happy to hear you love your spa. If you ever have any issues please reach out. Have an excellent day!

Feb 7, 2024
Chip
3 out of 5 stars review

You get what you pay for

Two years in and there have been a lot of problems. Speakers broke 6 months in and were replaced then broke again 6 months later. We found metal parts in the bottom of it several times. The valve broke to one of the shoulder jet spots so now we have to listen to it spray while in it. The headrests are all deteriorating and cost $300 for new ones. Sometimes the controls just turn on the jets when they aren't supposed to. We will definitely be leaving this when we move next time and buying the name brand for the next house. There is a reason it's half the price of a nice one.

Helpful?6MTKBC4DGIWW13564572031
reply from Everlast

Hi Chip. We're sorry about the issues you incurred. Have you called our team for warranty work? This spa has a warranty and some of the issues described are covered.