We have only had the tires on the car for a week, but at this point, I'm very satisfied with their performance, they're quiet, smooth, and which is kind of surprising as they were the least expensive tires available in their size. Also, with the best stated mileage warranty of 50+ thousand miles. Although I had to order them, as they were not presently in stock at that time. An installation appointment was quickly made once they had arrived at my Sam's Club. Installation went without a hitch.

The service was quick but thorough. New Cooper tires feel like riding on a cloud! Price was pretty good plus you get all the extras. Im happy.

Got new tires at Sams. They are great. Ordered on line, came in quicker than anticipated and they got me in right away to replace! Great experience!

It was refreshing that Sam's Club offered a new tire for my daughter's car in such a quick turnaround. We got a good deal and now she's on her way back on the road!

The sales rep helped me choose the best tire for the money. The installers were fast!

The whole experience was great!

Good tire and tread also quiet

I had a 12:00PM scheduled appointment and didn't and didn't receive my car until 2:15PM. All that had to be done was install and balance 4 tires. Two days later a wheel weight fell off the car and wedged in the brake rotor causing a rubbing and screeching in the left front wheel. I had to take it to my garage to have it service and balance all the wheels again. Not a good experience.

I had a 9am appointment! I got to Sam's at 8:45am. I was told that it would be around 12noon before they could get to my car. I kindly cancelled my purchase and my appointment!! Reason: extremely slow service!!

I ordered my tires more than two weeks ago and was told they would be in within two days. It took 12 days before I heard from anyone. Then when I got to the Sam’s Club in Plano, I talked to the person working at the desk and told him that my appointment was at 11 am but since I got there an hour early I’d leave the car there and to please call me when it was done. I never received a call. As a matter of fact when I tried to call the number I was ALWAYS sent to an off site branch who told me that they were busy and couldn’t answer the phone. The lady I talked to said I could push #0 when I got the “heavy call volume” statement so I did and got the Front desk at Sam’s. I was actually hung up three times. The last time the person who answered the phone was having trouble transferring the call and manager at the front desk told her to hang up, which she did. I called back another three to four times to try and get some help but that never happened. FINALLY, I had to walk in to the store just to get a question answered and learned that my car had been finished a couple of hours earlier. THANKS FOR TELLING ME! I was also told that they were having trouble with their phones and couldn’t call. I asked why no one called me from a cell phone and got no answer. Bottom line is, YOU HAVE FAILED YOUR CUSTOMER!!!!! There is NO excuse for this. For what you are charging for membership each year I would except more professionalism and much better customer service. If Sam Walton were alive today he’d throw a fit about this and correct it! All I got were excuses. I’m probably going to cancel my membership……..the constant inconveniences are just not worth what you charge. Your employees need to be trained better, have pride in what you do for a living!! If you don’t like it then quit and go somewhere else! And your managers shouldn’t be telling them to hang up on their customers! As I said before, YOU HAVE FAILED YOUR CUSTOMER!!!!!!!