We installed this in a vacation rental unit so it will see heavy use. It seems well made and solid. The only problem was the water pressure was a trickle. We called support and were immediately helped, we even had step-by-step instructions on how to fix the issue. I would have given 5 stars otherwise.

We bought this faucet a couple of weeks ago and absolutely love it. It is built extremely well and the black matte finish is gorgeous. Sprayer is very powerful. The actual faucet head is a bit heavy, but it's fine. It looks stunning in our kitchen. Very heavy duty and beautiful quality.

Had two family members recently purchase this faucet to finish off their kitchen renovations and we followed suit. They both had matte black, we bought the graphite. Both are equally attractive. The design and finish are beautiful and it really adds a lot of character to the kitchen. I couldn't recommend it more....but will add a few notes for prospective buyers. Considerations for future customers: -Pay attention to measurements of this faucet and imagine it in your sink. We have an irregular shaped cut in our granite (double basin 60/40 split stainless sink, with the smaller basin 2" shorter) and I feel that when the faucet hangs over the smaller basin the water flows much closer to back edge of the sink than I'd prefer. Anyway, not a knock on the facet at all.....just a reminder to measure against your sink first. We upgraded to this pull-DOWN faucet from a pull-OUT faucet and I never considered it. -The stabilizing mechanism for the pull-down hose is essentially a gate that the head needs to slide into when you're done using it. Having come from a pull-out faucet, it's definitely a bit more work in that you have to consciously make the head fit in the gate as opposed to letting gravity and the faucet hose weight under the sink yank the thing right back into its natural resting place. I even noticed magnetic systems on some pull-down faucets when I was shopping, which is also kind of a brilliant mindless setup. Anyway, it's a minor nuissance that I'm willing to deal with because I love the aesthetics. -The install was simple enough, although I preferred many of the parts (under the counter) from the old, basic builder-grade unit (from a major manufacturer) that it was replacing. The old lock nut as part of the mounting kit was easier to manipulate in a tight space, the hoses running to the incoming hot/cold water lines were a little longer on the old unit (the Vigo hose running to my cold line was just barely long enough to connect without some modifications), and the previous unit utilized a quick-connect system to hook up the faucet hose whereas the Vigo had to be fitted and tightened manually. Not a major deal, but at the price point for this beautiful faucet it would have been nice to have been treated with these things. Hope this may help. To conclude, I'm extremely happy with the build quality, looks and wonderful operation of this faucet and would gladly recommend it to others.

Like the title says, I couldn't be any happier with my purchase of the Vigo pull down spray faucet. It really gives a modern flair to my kitchen. I got the stainless steel/matt black color and matches the space perfectly. Do not hesitate on purchasing this faucet you will not be disappointed!

I absolutely love my new faucet! I love the matte black color and the entire design of it. I only give it 4 stars though because there’s an issue with the weight which is used to retract the sprayer back into place. The weight does not clip onto the hose under the sink, it pops off the second you clip it. I’ve had to put tape around it to hold it on and even still it doesn’t slide and retract the sprayer properly.

I've been waiting for my new house to be finished then moving in to install the faucet. I decided to do it by myself but took me a while because the original conexion wasn't a match with the conexion of the VIGO faucet. Finally I got it and I love it. The only detail I don't like is the little dripping of water from the main faucet while I'm using the spray faucet part.

I bought this faucet sight unseen after I had been to multiple home improvement stores. I was a bit hesitant, because the majority of the more modern faucets I saw/touched in store looked or felt cheap. This faucet was perfect! Looks modern, yet fits perfectly in my somewhat dated kitchen. The sprayer feels sturdy, as does the handle. Came packaged like fine china. I highly recommend.

Our new faucet is a very stylish and modern addition that was the finishing touches on our remodeled kitchen. The only small problem was the button to switch spray types popped out one night. It was a pretty easy fix though to get it pushed back into the spring loaded opening.

I bought this for my art studio but it had to perform and look good because the clean up area also acts as a kitchen for groups when I teach classes. I’m thrilled with how it looks and how it works. The spray is brilliant. I can stop start it to wash in control.

When we picked out the faucet the description said black, was surprised to open the box to find a brushed black stainless finish, way nicer than the black satin finish I was expecting. Installation was easy, had no problems with the existing single hole in the sink, and the soap dispenser is a big upgrade from the generic previous version. It’s been about a month and feel and function is more than expected for a faucet in this price range. It exceeded expectations in every aspect