I originally bought a similar design but cheap fixture from a big box home improvement store, and my plumber refused to install it (knowing it was only a matter of time before he would have to come back to replace it).
Instead, I bought this beautiful Vigo fixture (which met my plumbers approval), and I'm so happy that I did!
I wanted a faucet that looked high-end industrial, but would be appropriate for my kitchen - had to be able to fit under the cabinets, and suitable for home use (i.e. no fire-hose style scalding hot water). Most of the faucets I found were really one or the other - either a kitchen faucet trying to be industrial (but failing), or an actual industrial dish washing faucet (see previous comment about fire-hose scalding hot craziness).
This faucet is the perfect balance between beauty and brawn. It's elegant, and clearly belongs in a home (not the back of a restaurant), but feels sturdy and has some serious water pressure to boot.
After a few months the 'mixer' switch (toggle between spray and stream) started acting funny, and eventually it permanently wedged itself into a creative interpretation of semi-spray semi-stream. My handyman was determined to figure it out and removed the nozzle. He didn't figure it out.
So we were left to contend with the unfettered glorious water pressure of this beautiful little beast. Although impressive, we needed another nozzle.
Enter Christian and the Vigo guarantee - amazing! I emailed a generic 'customer service we promise we will read this account and totally get back to you' email address, and lo and behold, I got a response! Not only a response, a HELPFUL response! After explaining the situation, Christian sent me a brand new nozzle right away. Amazing!
When I received the nozzle, apparently a very important gasket had also been removed by my handyman along with the old nozzle (guess how we figured that one out. Crazy strong water pressure + no gasket = unexpected shower). I emailed Christian again, and he advised that yes, there is supposed to be a gasket there, but that isn't something they typically replace - instead of leaving it at that unhelpful dead end, Christian sent me a photo of a very similar gasket so I could find something similar at the hardware store. I did, and now the faucet is back to working beautifully and easily toggles back and forth between spray and stream. The water pressure is also really easily adjustable (i.e. to turn it on just a little bit - something I clearly forgot when there wasn't a nozzle).
I didn't give it five stars for two reasons which may or may not be important:
1) The nozzle mixer switch seems to be an issue for a lot of people. Don't know why, but at least there's stellar customer service
2) The arm doesn't swing. What does that mean? It means that when you 'unhook' the sprayer hose springy thing, and move it around (say, from left to right), the arm that normally holds the hose moves with you. I read a review before I bought it that mentions this and didn't think it would bother me, but I'll admit it's kind of annoying. Most of the other wanna-be wimpy faucets don't have this problem because the hose doesn't actually detach from the arm at all (LAME), but it would be nice for the arm thing to just stay over there while I go wash this thing over here.
Anyways - can't go wrong. It's a beautiful fixture and we have been more than pleased with Vigo customer service!