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Customer reviews for VIGO Edison Pull-Down Spray Kitchen Faucet (Stainless Steel/Matte Black) for
VIGO Edison Pull-Down Spray Kitchen Faucet (Stainless Steel/Matte Black)
4.8 out of 5 stars
stars1,780 ratings1,777 reviews
  1. 5 stars79% (1,400)
  2. 4 stars20% (362)
  3. 3 stars1% (11)
  4. 2 stars0% (3)
  5. 1 star0% (4)

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Showing 741-750 of 1,777 reviews
Jul 10, 2015
GWicker
5 out of 5 stars review

Terrific Customer Support!

The person I bought this home from purchased this faucet when he remodeled. The Faucet is beautiful and is a decorating feature of the kitchen which is open to the rest of the house. I had trouble with the sprayer switch. Customer support stood behind the product. this is the kind of company you want to do business with!

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Feb 17, 2016
Gayle
5 out of 5 stars review

Great customer service

I have had my Vigo farm sink and faucet for over a year. I had an issue with the nozzle and they have replaced it free of charge and go above and beyond with the tech support and resolutions. Love my product. It catches everyone's eye that enters the kitchen and I get awesome raves. However, I cannot say enough regarding the customer support as it is amazing. I dealt with Christian and he has been so helpful.

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Mar 25, 2021
TDavid
3 out of 5 stars review

JUST INSTALLED MY NEW KITCHEN FAUCET

I bought this new faucet last week. It was delivered yesterday and the plumber installed it today. I turned it on and it works just like I want it to work It looks good and I'm expecting that I will be very happy with my new faucet. I had a problem finding out how to tighten the handle, but I called VIGO and an expert explained that I need to unscrew the handle to find the screw that tightens the handle. I'm very happy with VIGO customer service because they were able to answer my question qjui9ckly

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Nov 19, 2014
cobl2100
5 out of 5 stars review

Great Faucet and great customer Service

I have had my Vigo faucet for 2 years now and am very happy with the product, just recently the mixer button(changes the flow from a spray to a stream) would no longer function (stuck in the spray position). I contacted customer service about the issue and very quick recieved a response! I was told I would be getting a new head unit for free!! Thank you Christian & Vigo for your awesome customer service!!

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Sep 29, 2016
Steve210
5 out of 5 stars review

Beautiful kitchen faucet!

This faucet came with our home and it looks great and works well with the deep Vigo sink that we also have. We have been in the house a year and have no complaints about it still looks and work like the day we moved in. I rated the install but did not really do the work just could not submit without putting something there.

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Mar 15, 2016
Max22
5 out of 5 stars review

Great Faucet

Bought this 8 months ago and we did have a problem with the sprayer after six months but, I was sent a new sprayer within a few days and the new sprayer is much better.....better flow and feels like the sprayer button internal mechanism is better also. Very pleased with the faucet and even better with the warranty service.

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Feb 2, 2016
aamlani
5 out of 5 stars review

Great Faucet & Excellent Customer Service

This faucet works great! We had a minor issue where the button to switch from spray to stream stopped working, so we contacted Christian Landazabal of Vigo and he immediately issued a replacement head. It was at our door in 2 days! The faucet works awesome now and I am very pleased with Vigo's commitment to its customers!

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756
Jan 26, 2020
Jazzylady45
4 out of 5 stars review

Beautiful and Functional

I bought this particular faucet so as to blend with my black granite sink and stainless appliances. Its modern design will enhance resale value at some point. The only fault I have found so far is that after using the spray, then switching to stream, the remaining water in the spray portion will continue to drip until all gone. This, however, does not hurt its functionality.

Review from vigoindustries.com
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Apr 19, 2018
KAM1995
4 out of 5 stars review

Looks cool!

I am happy overall with the faucet since it was installed last weekend. I did have to hand tighten the handle as it almost fell off, but no leaks or anything and I would have liked the spray hose to extend out farther. Based on he picture, it looks like it would, but it just comes out about as far as any average sprayer.

Review from vigoindustries.com
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Jan 8, 2015
david
5 out of 5 stars review

Nice solid facet

The quality is excellent. I was impressed as soon as I opened the box and saw it was shadowboxed in custom-cut foam packaging. Holding the faucet it has a nice heft and a solid feel. The button to transition from spray to stream works great. It was also a pleasantly surprised to find the hot and cold supply lines were include.

Review from vigoindustries.com
Helpful?36RV9JDEZIOP13558622756