We had our faucet for about a year when our sprayer broke. We tried to fix it ourselves, but we just couldn't get the setting to change. So I reached out to VIGO and they QUICKLY sent me a replacement sprayer, free of charge! It immediately solved our problem and works beautifully! Very, very pleased with the customer service. Specifically, Christian Landazabal, from VIGO's customer service team. Thanks for being so responsive and helpful! We love our faucet!

We purchased this faucet last month. So far, we've been very pleased with both the construction of the faucet and the look and feel. It feels incredibly solid and sturdy, but is definitely still sleek and stylish. It's modern, clean and the quality is remarkable. Being so new, it feels like the arm to pivot the faucet left or right needs a break-in period, so that it stays put where we want it to swing. We've also had to get used to the faucet being lower than our last faucet, but those aren't really complaints--just general observations. That being said, it's a fantastic faucet and we couldn't be happier.

Very elegant design. Very sturdy construction. Very functional. I was a little concerned that due to the type of water we use (well water) that I might have to return the faucet if I wasn't able to partially disassemble the spray head to rinse out particulates and clean it periodically, but it is designed in such a way that makes this an extremely easy process. Bravo on a brilliant design!

We are re-doing our kitchen and fell in love with the look of the matte black Edison faucet. We are so not disappointed— we love it! My husband thinks the spray could be a bit stronger but I’m very satisfied with the force. Looks beautiful, love the pull down.

This faucet, and the basin and accessories it came with, is both beautiful and functional (and priced right). After falling out of warranty, I had a small problem with the aerator, but a replacement part was sent out free as a courtesy nevertheless. Good thing because I really didn't want another faucet. I used instant messaging with customer service and was very pleased with the support I received.

So far so good... haven't installed yet but happy with the way it looks. It's pretty heavy and sturdy. Four stars only because the spout is made up of plastic...a little cheap feeling compared to our old one. However it may have better control being lighter

We love our new Vigo Edison Stainless Steel faucet. Fast delivery, good price, best packaged item I have ever purchased, great instructions to install, works great, looks great, thanks for making a great product at a fair price. Looking for a matching air gap cover for the dishwasher vent. Bought the soap dispenser, can't use it, but it's gorgeous too.

I have never been more delighted and happy as I am with my new Vigo Edison pull down kitchen faucet. Starting with the packaging it came in (totally befitting the fine piece of engineering it is) to the smooth feel of the on/off mixing value, the rock solid feel once installed, and finally, the absolute ease of use when using the pull down feature; everything about this faucet is functionally fabulous!!! To top all of that, it is also as beautiful an addition to my kitchen I could ever make!!! A great value at three times the price!!! Thank you Vigo for this great product!!! Robert A Honolulu Hawaii

I have had my Vigo sink and faucet for a couple years and it is always a conversation piece - so beautiful and soooo functional. My cleaning lady was being extra clean and somehow managed to dissemble the sprayer in the process and a washer was lost making it leak. I finally got around to calling Vigo about buying parts and they are sending me a free sprayer!!!

I selected this not having seen any reviews. I just so happen to pull this page up to see these reviews as my plumber was finishing my install. Points I'd like to make based on other reviews: 1) I read to him that a few people "said their faucet got a crack." He immediately pulled the hand spray down and said here is where it cracks! He explained a plumber can easily put this on too tight (pointing to the head of the hand spray) if they do not know what they are doing. Tip: Hire a good one! 2) I see the faucet end light up very well! I know some people have very brightly lit homes. I'm a designer so I have light levels and see it no problem - just as bright as shown in the pic. I love it! Plus I can order a part if it goes at some point. 3) The fact that is sprays more than typical. I equate it to my husband going from his Honda to drive my Audi. He puts his foot on the pedal and the turbo + sensitive pedal shoots him forward. It's been a week and I'm already acclimated to using the spray to not spray all over. Why I love it! * It's beautiful! * Love the large scale! * Love the brilliant way the water lights up on the end as the pressure is increased. * I live at the Sea Ranch in CA and my plumber installs faucets "from all over the world" and he said it is "very well made." * Hand spray is totally hidden - way cool! * Overall if you love design and appreciate beautiful details this faucet is exceptional in my book. A happy customer indeed!