I purchased my Vigo faucet in 2008. A few months ago a piece inside the sprayer must have broken because I was not able to switch from stream to spray. The nozzle also started dripping. After discovering that you cannot safely open and fix it nor find an original replacement I contacted Vigo customer support. I explained what was going on and asked if I could purchase a replacement sprayer (since the warranty had expired years ago I knew I wasn't eligible for a free one). The response I got from Vigo was that they sent out a new one free of charge!!!! I am thrilled and very impressed with their customer service. In this day and age it is difficult to find companies that go out of their way to ensure the customer is happy. Thank you Vigo

My well out of warranty spray nozzle got stuck in shower mode, I'm sure because I live in a place known for very hard water (San Diego). I emailed tech support late in the afternoon, they responded first thing in the morning. They provided a number to call to get a replacement head, the phone was answered within 30 seconds at the longest. They processed an order for a new head in less than 5 minutes, the cost was only 25 dollars. This works for me! My only suggestion is: Please put your logo or brand more prominently on the product. It took my a while to figure out who to contact. I found my brand by Googling similar faucets and wading through 100s of photos. One thing I did learn, people that buy other brands way overpay. Up to 5x what mine cost!

My kitchen recently underwent a remodel and I needed a new faucet. I found this VIGO Edison faucet and it's the perfect addition to my kitchen. I love that it can be changed from a single stream to a shower and its flexibility is great for cleaning a variety of different-sized dishes. The look is definitely high-end, minimalist and is a clean look on the counter. I appreciate that it came in a variety of colors, too (I went with the black and stainless model). I couldn't be happier with my purchase.

Our previous kitchen faucet (not a Vigo) developed a leak years ago and after several weeks of difficult customer service efforts and receiving the wrong product I was finally able to replace the cartridge, only to have another leak develop down the line. We lived with it for years using a sponge or dishrag to soak up the water that continued to collect around the base, and finally said enough is enough, and while searching, the Vigo caught my wife's eye. After selecting several different brands that were similar and going back and forth, looking at pictures and reading reviews she announced, "This is the one." Ordering was easy, price was excellent, arrival time quick, and installation completed with relative ease. The Vigo looks great, seems to be very well built, and we wish we hadn't waited so long. The pull down is simple and essential, and the sprayer works perfect for rinsing. Best of all, it doesn't leak, and, based on customer reviews, I'm hoping if we ever have to contact Vigo for any service needs it will be a pleasant experience and easy transaction. This faucet has become a focal point in our kitchen.

Most center line hook ups are push to click. This product is screw in to connect. Check other manufacturers. They all use push to click for quick hook up. Screw in might get me to find other options as you are working under a sink in tight quarters

I bought this for my outdoor kitchen which doubles as a potting station. We wanted a high quality faucet that would resist the humidity and be useful for watering plants and normal kitchen activities. The faucet head disengages from it's support bar easily and swivels around well. The water control also works fine. We only just put it in but I doubt there will be any functional problems. The faucet is very sturdy. Now I think I'll get one for my inside kitchen!

I bought this in January of 2021, but due to the Covid-19 scare, I just had it installed on September 14, 2021. It feels great, construction looks and feels very well-made and not a lightweight. I love, love, love it! It's beautiful, but now I have to replace my sink to keep up with the competition!.

Bought this 8 months ago and we did have a problem with the sprayer after six months but, I was sent a new sprayer within a few days and the new sprayer is much better.....better flow and feels like the sprayer button internal mechanism is better also. Very pleased with the faucet and even better with the warranty service.

We had been searching for a new kitchen faucet for quite some time and didn't realize how expensive they were! My fiance came across your faucet and not only did we love the design, but the price point was incredible! I love the detailed packaging, the tutorial videos and the easy install instructions! It was perfect and we absolutely love the faucet! Definitely 5 stars would recommend to anyone!!

I ordered the product online, the package came in and it was packed amazingly, the sink came out looking like someone just polished it. Installation was easy, i was able to do it my self and it turned out great. I like the stainless steel look since it matches my appliances. I would recommend this product to anyone looking for a new sink.