Very happy with the product, shipping packaging and instructions. Only suggestion is to make it easier to separate the spray head from the arm that it hooks to. It’s easy to pull it out but you can’t swivel the arm out of the way without the head going with it

We really like our new Vigo Edison faucet it works good. Strong spray nozzle with modes stream and spray both solid. The stream is good for rinsing dishes however also like the spray it’s great for rinsing produce etc. It feels solid and not cheaply made. Fairly easy to install as well. Looks awesome in our kitchen we bought the SS and Black model you’ll love it! Buy one and you won’t regret it. Enjoy

I have had my Vigo farm sink and faucet for over a year. I had an issue with the nozzle and they have replaced it free of charge and go above and beyond with the tech support and resolutions. Love my product. It catches everyone's eye that enters the kitchen and I get awesome raves. However, I cannot say enough regarding the customer support as it is amazing. I dealt with Christian and he has been so helpful.

We completely gutted our kitchen and went with the Vigo farmhouse sink and Edison pull-down spray with soap dispenser. Both items are well constructed and complimented our kitchen. We will definitely look at Vigo products first if we need to purchase something else in the furture.

Just had our new sink and this faucet installed and it is BEAUTIFUL. I love it so much! One slight con is the water flow on the spray setting isn’t very strong, so no blasting debris off of dishes like our old one, but overall it really is amazing. Nice and sturdy!

Well this weekend the button on the sprayer got stuck and I took it apart but could not get it to work anymore. So it is the day after Labor Day and I called VIGO about buying another spray head. The customer service representative was very nice and cordial and offered to send me a new spray head free of charge. I really like the product and was willing to pay for the spray head but I got a nice surprise on the day after Labor Day. I think their product is top quality and their customer service is also top quality. I have purchased my niece this very same faucet for her kitchen and I will keep recommending VIGO products to whomever is looking for these type of products. I like everything about this company. They back their products and they always work great. Thanks Again

I originally bought a similar design but cheap fixture from a big box home improvement store, and my plumber refused to install it (knowing it was only a matter of time before he would have to come back to replace it). Instead, I bought this beautiful Vigo fixture (which met my plumbers approval), and I'm so happy that I did! I wanted a faucet that looked high-end industrial, but would be appropriate for my kitchen - had to be able to fit under the cabinets, and suitable for home use (i.e. no fire-hose style scalding hot water). Most of the faucets I found were really one or the other - either a kitchen faucet trying to be industrial (but failing), or an actual industrial dish washing faucet (see previous comment about fire-hose scalding hot craziness). This faucet is the perfect balance between beauty and brawn. It's elegant, and clearly belongs in a home (not the back of a restaurant), but feels sturdy and has some serious water pressure to boot. After a few months the 'mixer' switch (toggle between spray and stream) started acting funny, and eventually it permanently wedged itself into a creative interpretation of semi-spray semi-stream. My handyman was determined to figure it out and removed the nozzle. He didn't figure it out. So we were left to contend with the unfettered glorious water pressure of this beautiful little beast. Although impressive, we needed another nozzle. Enter Christian and the Vigo guarantee - amazing! I emailed a generic 'customer service we promise we will read this account and totally get back to you' email address, and lo and behold, I got a response! Not only a response, a HELPFUL response! After explaining the situation, Christian sent me a brand new nozzle right away. Amazing! When I received the nozzle, apparently a very important gasket had also been removed by my handyman along with the old nozzle (guess how we figured that one out. Crazy strong water pressure + no gasket = unexpected shower). I emailed Christian again, and he advised that yes, there is supposed to be a gasket there, but that isn't something they typically replace - instead of leaving it at that unhelpful dead end, Christian sent me a photo of a very similar gasket so I could find something similar at the hardware store. I did, and now the faucet is back to working beautifully and easily toggles back and forth between spray and stream. The water pressure is also really easily adjustable (i.e. to turn it on just a little bit - something I clearly forgot when there wasn't a nozzle). I didn't give it five stars for two reasons which may or may not be important: 1) The nozzle mixer switch seems to be an issue for a lot of people. Don't know why, but at least there's stellar customer service 2) The arm doesn't swing. What does that mean? It means that when you 'unhook' the sprayer hose springy thing, and move it around (say, from left to right), the arm that normally holds the hose moves with you. I read a review before I bought it that mentions this and didn't think it would bother me, but I'll admit it's kind of annoying. Most of the other wanna-be wimpy faucets don't have this problem because the hose doesn't actually detach from the arm at all (LAME), but it would be nice for the arm thing to just stay over there while I go wash this thing over here. Anyways - can't go wrong. It's a beautiful fixture and we have been more than pleased with Vigo customer service!

We are a design firm and love specifying Vigo products for our clients and ourselves. Recently we had a small technical issue with the spray hard on our office kitchen faucet form Vigo. We simply emailed tech support with the problem, there was a friendly reply within the same day, then a tracking number for our replacement part. It was received 2 days later, installed in 5 minuets and working like new once again! So nice to know tech support is on the ball and so helpful, confidence building for us to continue specifying Vigo products on all our projects!

This tap seems to be great and heavy duty, would prefer they move a surface mount like other models have as tightening from underneath is difficult even with correct tool Also flow rate seems quite low for 1.8 gal per minute , checked for debris and all was clear Still good value for the cost of this tap

I bought this a we are remodeling our kitchen and purchased a stainless farm house sink. Specifically, I liked the matte black & stainless combo. I love the faucet; however, I wish the arm that holds the sprayer as a little longer to flow closer to the center of the sink.