Hi there! We're sorry to hear that you're dissatisfied with the Glad OdorShield Tall Kitchen trash bags. This isn't something that we would expect to happen, and we'd be happy to help. We'll be sure to share this with our team. Also, we would like to learn more about this experience. Please call us at 1-800-835-4523 Monday-Friday: 9:00 a.m. — 5:30 p.m. EST. Be sure to provide this reference number to the representative when you call, 160919-000459.Hope to hear from you soon! -Glad Consumer Services