We've been having issues with our 5 year old where she keeps peeing on the floor in her room because she's scared to go to the bathroom at night. Her whole room smelled disgusting because of this. I know this product is for pet accidents but it works amazing for kids accidents too. It got stains out that we never thought would come out. The carpet looks like new again. Only downside is having to constantly dump the dirty water and refill the clean water because of the small tank, but for it's size and price it did an excellent job. Plus is comes with the bonus hand tool which makes it definitely worth the money. You will not regret this purchase at all!

Just to be clear, I haven't tried this machine on an actual carpet yet because the machine it's replacing still worked on carpets. It was the pump and other parts needed for the upholstery attachments that died. In my case, the upholstery attachment is actually the more important part of the machine because I live in the boondocks, where the dirt roads, dust, pollen, and salt in the winter make it much harder to keep the car clean than the carpets. So this review and its five stars are based mainly on the machine's upholstery-cleaning ability. More generally, however, the machine seems well-made, was easy to assemble, and came with a huge assortment of sample cleaners, disinfectants, and pet urine removers. I like the design of the fresh and dirty water tanks, which are very easy to clean. I also like the long hose, which is very handy for cleaning the car. The machine apparently heats the water because I took my time cleaning the car and it was still hot when I was done. The extraction seemed quite adequate. The dirty water tank needed to be emptied before the fresh water tank was empty, but that's been true of every carpet-cleaning machine I've ever used. By way of caution, I used the rectangular brush attachment to clean the car upholstery. Be careful with it. It puts out a lot of water. If you're not careful, it could get into the air bag sensors in the seat cushions. Try it over the ground first to get an idea of the water flow. Once you know, you'll be fine. I can't comment on the belts because I haven't used the machine on a carpet. I did order a spare set, though, based on other people's reviews. I live in the middle of nowhere. I like having spares. I took some before and after pictures. One is of the driver's seat cushion, which still had last winter's salt stains because my old cleaning machine bit the dust. The other is of the driver's side floor mat, which also hadn't been cleaned in a while. This is a four-year-old car. It feels pretty new after a good cleaning, though. I'm a happy camper. Richard

Broke after 10 minutes

We had a Hoover Carpet Cleaner for years and loved it. I was surprised how cheap this machine was made. Almost all plastic. I guess that's fine if it holds up but the plastic is very flimsy. The tanks didn't seem to seal very well and would leak after filling. I was trying to clean a couch in a room with wood floors and constantly had to stop to clean up wet floor. I would not buy this product again.

I literally bought this yesterday and I really thought I was going to have to completely get rid of my carpet I was convinced it was gone beyond repair and when I saw this carpet cleaner it was going to be my one shot. I got home unboxed it and set it up. I have a pretty decent sized living room and boy this thing made me carpet look brand new it took out years and years of wear and tear. it got out pet stains and I only ran it through the carpet once! This product is worth every penny!

This works very well

We needed a new carpet cleaner for some heavy area rugs we have covering wood floors as well as some standard wall-to-wall carpeting. The machine is quieter than previous Bissell and Hoover models and it did what it claimed: our carpeting and rugs looked new again, and the clean went all the way to the backing. I used paper towels to see if the result was just a surface clean, and sure enough, the towels stayed clean and white right to the best of the base of the fibers. The big test came when I had to clean a super dense, high pile area rug that stalled multiple vacuum cleaners. I figured the Bissell's brush roll would stall as well. But it didn't, and every spot was gone, including greasy food stains. This Bissell is the best--by far--of the 4 carpet cleaners we have owned, and we purchased it at a lower price at Sam's than the prices we paid years ago at other stores for carpet cleaners that did not clean as well.

Easy to use and empty

Works excellent!

We returned this immediately. We struggled with suction from the beginning. We watched Bissell videos and did all the trouble shooting steps to try to get this rug cleaner's suction working. We ended up with a bone-dry dirty water receptacle and a wet area rug. Returned it the next day. Maybe our cleaner was defective, but won't buy again.