[This review was collected as part of a promotion.] Kudos to the design team for listening to user feedback. I bought 2 Bissell shampooers in the last 5 years that were light and worked for about a year before the flow got clogged. Debris getting stuck in the rollers had to be removed by hand and was impossible to get out of the tank. Definitely not fun or sanitary. Thought I'd have to lug a large shampooer around until I discovered the ProHeat 2x. A significant improvement over the previous generation of shampooers and well worth the money. Thank you from a satisfied user. [My entry to your Sweepstakes offer.] Jo-Ann

I purchased the ProHeat 2X for home use. I have (had) a Bissel carpet cleaner that I purchased 7 years ago to use at home. My neice and I cleaned my dad's carpet recently and we used her new ProHeat 2X and my older Bissel. After using hers, I ordered one online. It cleans fantastic, leaves less water behind than my old one and the carpet was left cleaner. I gave 4 stars because the tanks require more frequent emptying than my old one. Just donated my old one to my daughter. #sweepstakes

[This review was collected as part of a promotion.] I just used it for the first time and love it! I have to get better at going over the areas enough but this is powerful and I'm so impressed! I have 2 English Mastiffs and 2 cats so with all the human and non human traffic this is a must have. Plus $10 goes to the Bissell Foundation. Great job Bissell!

[This review was collected as part of a promotion.] I'd gladly write a review if I'd received my machine. All other parts of my order have been received except the machine itself. Having been shipped FedEx, it is currently about ten miles away in a warehouse and has been since April 10th, 14 days now. It's not your fault, or their's. The whole virus thing has shippers all bottled up. All I can do is sit and wait for now.

I had a Bissell shampooer years ago and it didn't do the job I expected. Bought a 'professional' machine and that one bit the dust. We just bought this house about a year ago and I noticed that the carpets were really getting dirty quick. We were obviously hoodwinked by the previous owners when they said the carpets had been replaced/cleaned not too long before buying the place. I am so glad I researched carpet shampooers and bought this one. This machine really does the job its advertised to do. I couldn't believe the color of the water when I went over one section of the living room. It was black. I went over the same area again with plain water and it too was black. My carpets are dirtier than I thought. I now realize that it is going to take me quite a while to do my carpets. Because of surgery I cannot do them right now but I am going to set aside a week (or two) to do all of them because this machine has shown me just how filthy they are. I have no pets but it certainly looks like it from the nasty rinse water. I do wish that it had a wash/rinse function on it, not just a shampoo. I am going to buy another tank so that I can switch them from the soapy water to rinse water. That way I can get one area done completely before moving on the the next. I filled the water tank and put the called for amount of shampoo in it but found that it was too much shampoo that left foam on the carpet when I went forward with the machine. Next time I will use less shampoo. The way this machine works I don't think it will matter. I also bought some defoamer (the type you put in a hottub) to cut down on any excess suds in the return tank. Just a drop does the trick. The good: I am very pleased with this machine and wouldn't hesitate to recommend it or buy it again. It meets most of my qualifications. The bad: I wish it had the wash/rinse so I didn't have to change tanks. But because of the great way it cleans, I will gladly switch tanks.

I really liked this carpet cleaner, I don't have a dog but I do have spots. I bought this carpet cleaner to clean my area rug, I wish I had took pictures before and after. Before using it I read comments and watched videos of people using this cleaner, then I gave it a try. This rug had never been cleaned I extracted over ten years of dirt! Next I'll work on my sofa.

[This review was collected as part of a promotion.] I cleaned a carpet in living area with coffee and other stains. The carpet is now spot free, great clean from this product. When I got the cleaner I took apart the pieces for cleaning to be sure I could do it later. A heads up , if you do not get front shield back on exactly right there is no suction. I finally figured it out.

This model is so lightweight that I find I can keep my carpets so much cleaner by using it frequently! I owned the first pro heat self propelled Bissell Carpet cleaner about 15 years ago!! Bissell is the best! A company that gives back too! "Sweepstakes"

[This review was collected as part of a promotion.] We moved into an apartment, our allergies were acting up, obviously a dog lived there before us. We cleaned the carpet with our new Bissell and the dirty water was black! It did a great job and now we can breathe easier. So glad we bought this cleaner!

[This review was collected as part of a promotion.] This thing is amazing! I highly recommend buying it. Its like the cross wave but for carpets. The amount of stuff it gets up is amazing and I just cleaned my carpets before testing this out. It's insane.