12K PORTABLE AC
Current price is USD$379.00
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12K PORTABLE AC
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Showing 1-3 of 22 reviews
Jun 30, 2024
Reviewer name: RTylerDallas
5 out of 5 stars
Perfect for 5+ years
Bought in the Spring of 2019 because summer in Texas is brutal and the upstairs master just doesn't get enough AC. We didn't want to buy an ugly window unit. We've had the same unit and have used it every summer since. We use it every night, all night, from around 9pm to 7am each morning from mid-May through mid-September. We perform the basic recommended maintenance each year. It has never given us a single problem and has worked perfectly for 5+ years now. I'm shocked by other reviews and have to wonder how much is user error.
Review from De'Longhi
Helpful?2V5FXHY056W415327766613
Aug 13, 2022
Reviewer name: Shannon
1 out of 5 stars
NEED HELP
I am extremely disappointed with this product. My mom gave it to me and it worked fine for a little while then it just stopped working and now WILL NOT turn on. I dont know what to do. I am chronically ill and really cant be without air conditioning. I have a very limited income and cant afford to buy a new one or even try to fix this one. I am in DESPERATE need of help.....
Review from De'Longhi
Helpful?2V5FXHY056W415327766613
Jul 14, 2021
Reviewer name: Sue
2 out of 5 stars
Doesn't last
We had the unit for our downstairs basement. Was working fine. Then all of a sudden it won't get cold anymore. Or the dehumidifier was working either. Worked great when it did. Just doesn't last that long.
Helpful?2V5FXHY056W415327766613
reply from Supplier Response
Hi Sue, we are sorry to learn about your experience with our Portable Air Conditioner, and to hear your unit is not getting cold anymore is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our specialists who will be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
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