DeLonghi Pinguino 700 Sq. Ft. Portable Air Conditioner

The De’Longhi PAC EX390LN 14,000 BTU Portable Air Conditioner is the smart way to stay cool in extra-large rooms—with up to a 50% noise reduction at max speed cooling mode. Control your comfort with a digital control screen that’s easy to use and adjust to your precise needs. Powerful, multifunctional, and effective, this 3-in-1 unit can cool rooms up to 700 square feet and offers dehumidifying and fan settings. Bring crisp, cool air to any room with this ultra-portable model that is easy to set up and move around on its castor wheels. Less wasted energy considerations means this model has up to 17% energy efficiency improvement versus previous The PAC EX390LN design features motorized airflow, putting custom comfort in your control.

How often should I drain the portable air conditioner?

Our portable air conditioners are designed to be drained at the end of the season. The units will use the water collected from the humidity in the room to cool the condenser (the hottest part of the appliance) allowing for maximum efficiency. However, in extreme humid conditions the unit may require to be drained more often.

My Portable Air Conditioner is not blowing cold air. What can I do?

If your Portable Air Conditioner is not blowing cold air please check the following: check that the unit temperature setting is lower than the room temperature; check that the fan is blowing warm air from the back of the unit; check that you hear the compressor kick on after start up (could be a 3 minutes delay); check that the filter is clean and unit has not error messages.

Note: if this does not resolve your issue you may contact our toll free numbers for assistance: For US 1-800-322-3848. For Canada 1-888-335-6644 or check the service locator found in this website for the closest service center.

Do portable air conditioners work without the hose?

No. Our portable air conditioners are designed to work by expelling hot air out of the back of the unit using the 4-foot hose supplied with the unit. The air conditioner can also be installed semi-permanently in a room by drilling a hole through a wall.  In this case you should follow the instructions provided in the user manual. User manuals can be accessed and downloaded directly from our website.

Can I extend the hose on my portable air conditioner?

We do not recommend that you lengthen the exhaust hose as this can damage the product. The hose supplied is about 4-feet in length. Before buying please ensure that you have enough space to position the portable air conditioner near a window or door.